Showroom Manager
7 hours ago
**Job Title**:Showroom Manager
**Location**: Tunbridge Wells
**Salary**:£28,000 - £35,000 per annum
**Job Type**: Permanent, Full time
Mandarin Stone is a leading Importer of Natural Stone and Porcelain Products in the UK; we are a family run business that has grown into a very successful and reputable company within the industry. We have 14 showrooms across the UK and are currently recruitingfor a Sales Administrator to join our Sales team at our Head Office in Monmouth.
**About the Role**:
The main purpose of the role is to lead and grow our Tunbridge Wells showroom, by providing excellent customer service, guiding customers through our extensive range of products within the showroom, guiding them through the buying process right from thefirst visit through to advice on laying the tiles once delivered and proactively developing relationships with our retail and trade clients. Duties include product advice, providing design ideas, raising quotations, dealing with telephone queries, problemsolving, taking payment on orders, booking deliveries, providing technical advice, sales aftercare, staff management, business development and much more.
**About you**:
We look for people that thrive on working in a customer focused environment and pride themselves on providing the highest level of customer service.
No previous industry experience is necessary although it is an advantage. All we ask for is someone who has experience working in a customer sales and service environment and experience of managing people.
**Additional Information**:
Working hours are 9.30am - 5.30pm Monday - Saturday and 11.00am - 4.00pm Sunday. Showroom Managers will have two days off every week, scheduled across seven days. We are closed on Bank Holidays.
**Benefits**:
In return Mandarin Stone offers an excellent salary, a non-target driven environment with the emphasis on customer service.
Our benefits package also includes:
- 4 weeks holiday per year, increasing to 5 weeks with qualifying length of service
- An additional holiday for your birthday each year after qualifying service of one year
- Public / Bank Holidays and Christmas Eve off
- Access to our Employee Assistance Programme
- Cycle to Work Scheme
- Optional Pension Scheme
- Death in Service
- Private Health Care after five years' service
- Employee Discount
- Travel costs when travelling beyond your remit
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