Petrol Station Supervisor

We put customers at the heart of everything we do. Our ambition is Every Customer Treated Like a Guest, every visit, every day, so they feel happy and want to return time and again.

As a Service Station Supervisor, you will lead a great team of professional Service Champions, who provide the kind of service that helps to make guests’ journeys better.

WHAT I WILL DO

We are looking for people who are great with other people and always bring out the best in them. As a Service Station Supervisor, your responsibilities include:

- Managing all team members to ensure that the station performs at its best, every day.
- Leading the team in providing a great guest experience through excellent service.
- Managing every aspect of the station operation safely and efficiently.
- Training and coaching team members to help them perform at their best every day.

WHAT DO I GET?
- Great induction on products, processes, customer service and other areas of responsibility.
- Regular refresher training.
- Flexible working hours.

MINIMUM REQUIREMENTS
- Being a highly competent and inspiring leader.
- Having great attention to detail and being able to run all aspects of the operation.
- Looking professional and well-presented.
- Working well under pressure.
- Knowing all about the products we sell and being ready to explain them to customers.
- Being a great communicator with team members and customers.
- Being sincere and positive at all times.

THE QUALITIES AND BEHAVIOURS I BRING TO THE JOB

I pay attention and put guests' needs first. I take personal accountability and am confident in meeting customer needs.

I communicate well with customers and tailor my communication to the situation. I always listen. carefully before I answer.

I build customer relationships through listening and open communication. I take ownership of customer issues.

I take initiative to solve problems in unexpected situations. I ask questions when the situation is unclear.

I am positive, polite and open to engage in conversation; always helpful.

I love to learn something new every day, and work with my team.

I am natural and relaxed, sincere & honest.

**Job Type**: Part-time
Part-time hours: 20 per week

**Salary**: £10.50-£11.00 per hour

**Benefits**:

- Flexitime
- On-site parking

Flexible Language Requirement:

- English not required

Schedule:

- Flexitime

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Rugby: reliably commute or plan to relocate before starting work (required)

**Experience**:

- petrol station: 3 years (required)

Shift availability:

- Day shift (preferred)
- Night shift (preferred)

Work Location: One location

Flextime