Rental Apprenticeship

4 days ago

Glasgow, United Kingdom Arnold Clark Full time

We’re excited to be offering a Rental Apprenticeship at Arnold Clark. As an apprentice, you’ll develop excellent customer service skills and learn to work as part of a busy, fast-paced team.

**Location - Glasgow - Hamilton Road**

**Hours - Full Time**

**About the role**

As a Rental Apprentice, you will work closely with both the customers and our staff to make sure the customers’ needs are met.** **This apprenticeship will provide you with the training and experience to work confidently with customers and to participate fully in the daily operations of a branch.

As well as receiving on-the-job training, you’ll be trained at GTG Training and be regularly assessed as you work towards achieving a Digital Application Support SCQF Level 6 qualification along with a customer service qualification.

This role would be suited to someone who is an excellent communicator, well-organised and willing to learn, with a strong passion for customer service.

**Day-to-day duties**
- Answer customer enquiries both by telephone and face to face.
- Deal with customer enquiries and complaints in an efficient and professional manner.
- Turn enquiries into reservations.
- Check in/out rental vehicles.
- Use various computer systems.
- Organise deliveries and collections.
- Liaise with internal/external departments.
- Fleet maintenance and management.
- Run daily reports and ensure they are acted upon.
- Drive and park vehicles, including cars/vans /minibuses (only if FULL licence holder and company insurance standards are met).
- Attend training courses provided by the company as and when required (this may include travelling and/or overnight stays).
- Mystery shop local competitors to maintain and develop awareness of market trends.
- Participate fully in the daily operations of the branch.
- Help control expenditure and make branch profitable.

**Essential skills**
- Good levels of literacy and numeracy
- Strong communication skills
- A passion for great customer service
- Willingness to learn and listen to instructions
- Ability to build good relationships with your team and other departments
- Ability to ask questions and learn quickly on the job
- Willing to use your own initiative

In return, you’ll receive extensive training and a qualification which will help you to build a rewarding career. You’ll also receive one of the best employee benefits packages in the industry including great staff retail discounts, opportunities to review your wage three times per year, help to achieve your driving license and preferential rates on new and used cars.

  • Rental Apprentice

    2 weeks ago

    Glasgow, United Kingdom Arnold Clark Full time

    We’re excited to be offering a Rental Apprenticeship at Arnold Clark. As an apprentice, you’ll develop excellent customer service skills and learn to work as part of a busy, fast-paced team. **Location**: - **various branches in Glasgow.** **Hours - Full time** **About the role** As a Rental Apprentice, you will work closely with both the customers...

  • Rental Apprentice

    4 days ago

    Glasgow, United Kingdom Arnold Clark Full time

    We’re excited to be offering a Rental Apprenticeship at Arnold Clark. As an apprentice, you’ll develop excellent customer service skills and learn to work as part of a busy, fast-paced team. **Location**: - **Glasgow** **Hours - Full time** **About the role** As a Rental Apprentice, you will work closely with both the customers and our staff to make...

  • Apprentice Rental Advisor

    5 days ago

    Glasgow, United Kingdom Arnold Clark Full time

    We’re excited to be offering a Rental Apprenticeship at Arnold Clark. As an apprentice, you’ll develop excellent customer service skills and learn to work as part of a busy, fast-paced team. **Location** - South Street Car & Van Rental. **Hours** - Full time **About the role** As a Rental Apprentice, you will work closely with both the customers and...

  • Apprentice Rental Advisor

    5 days ago

    Glasgow, United Kingdom Arnold Clark Full time

    We’re excited to be offering a Rental Apprenticeship at Arnold Clark. As a Apprentice Rental Advisor, you’ll develop excellent customer service skills and learn to work as part of a busy, fast-paced team. **We offer**: - A mentor to support you in the workplace. - A dedicated training and development coach to support your learning journey. - Uniform. -...

  • Apprentice Rental Customer Advisor

    2 weeks ago

    Glasgow, United Kingdom Arnold Clark Full time

    We’re excited to be offering a Rental Apprenticeship at Arnold Clark. As a Apprentice Rental Advisor, you’ll develop excellent customer service skills and learn to work as part of a busy, fast-paced team. **We offer**: - A mentor to support you in the workplace. - A dedicated training and development coach to support your learning journey. - Uniform. -...

  • Office & Administration Assistant Apprenticeship

    16 hours ago

    Glasgow, United Kingdom Industrial Access Systems Ltd Full time

    Industrial Access Systems Ltd is a small and growing business in the Access Industry who are IPAF & IPAF Rental Plus approved. We are looking for the next bubbly individual with lots of personality to bring their outgoing character to our team. The successful applicant will be able to learn while they work by carrying out SVQ level 2 & 3 Business...

  • Apprentice Management Surveyor

    19 hours ago

    Glasgow, United Kingdom Scottish Apprenticeships Full time

    About The Role You’ll be part of a team delivering a full range of property management services across a diverse portfolio of commercial, industrial, and retail properties. A key feature of our programme is early and consistent client exposure—giving you the opportunity to build relationships and develop confidence in real‑world settings from the...

  • Apprentice Management Surveyor

    1 day ago

    Glasgow, Glasgow City, United Kingdom Scottish Apprenticeships Full time

    Job OverviewJob purposeAbout The RoleYou'll be part of a team delivering a full range of property management services across a diverse portfolio of commercial, industrial, and retail properties. A key feature of our programme is early and consistent client exposure—giving you the opportunity to build relationships and develop confidence in real-world...

  • Power and Pumps Service Engineer

    4 weeks ago

    Glasgow, United Kingdom Carrier Full time

    About Us:At Carrier, we are the world leader in healthy, safe, sustainable, and intelligent building and cold chain solutions, with our customers at the heart of everything we do. SLD Pumps & Power, a Carrier company, is one of the UK's leading suppliers of pumps and generator rental equipment.About the role:We are currently recruiting an experience Service...

  • Sales

    2 weeks ago

    Glasgow, United Kingdom Hughes Electrical Full time

    Why come and work with us? Hughes is a family company with family values that have been trading for over 100 years. We pride ourselves on these values and our commitment to our staff and customers alike. This commitment and support also extend beyond our location boundaries. We encourage our teams to support good causes in their local communities. We feel...