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Senior Account Handler

2 weeks ago


Milton Keynes, United Kingdom Howden Group Holdings Full time

Who are we?

Howden is a collective - a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you’ll find like-minded people driving change at Howden.

At Howden - Corporate & Commercial, commercial insurance isn’t just what we do - it’s who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from emerging ventures to large corporates, meticulously crafting bespoke solutions where required to empower businesses to navigate uncertainty and achieve unwavering growth. Our depth of commercial insurance expertise allows us to protect client’s assets and fuel their progress. When our clients prosper, we celebrate success with them; when challenges arise, we provide unwavering support.

We are seeking a dedicated Senior Account Handler to join our Commercial team in Milton Keynes. This outstanding opportunity involves managing new business, renewals, and mid-term changes to provide our customers with suitable cover and pricing.

Please note this is a full-time, permanent opportunity offering hybrid working. You will be based from our Milton Keynes office.

Some of what you'll be doing includes- Regularly monitoring renewals and new business activity to aid in effective planning and resourcing- Supervising the timely and accurate production of documentation to best meet our client's needs- Responding to market and third-party queries, proposing and producing high-quality market documentation that meets our team's expectations- Coordinating your own work activities to ensure both your personal and team objectives are achieved.- Maintaining appropriate client files and credit control, liaising IBA as and when required

The kind of skills we need- Someone with a customer-focused approach, able to work independently and flexibly to achieve tight deadlines- An analytical yet approachable great teammate, keen to build balanced relationships with both team members, clients and insurers- Someone willing to learn and impart knowledge to junior members of the team

Qualifications- Maths and English GCSE Grade C or above (or equivalent)- A level or equivalent (desirable)- Dip CII (desirable)

What do we offer in return?

A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
- Our successes have all come from someone brave enough to try something new- We support each other in the small everyday moments and the bigger challenges- We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.
- Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Permanent