Enforcement and Compliance Officer

**Details**:
**Reference number**:

- 307600**Salary**:

- £26,780**Job grade**:

- Executive Officer**Contract type**:

- Permanent**Business area**:

- DVLA - Operations and Customer Service Directorate - Casework and Enforcement Group**Type of role**:

- Administration / Corporate Support
- Operational Delivery**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- ChelmsfordAbout the job

**Job summary**:
Have you got experience within an enforcement or audit environment?

Do you have the drive and dedication to help us combat vehicle crime and make UK roads safer for everyone?

Are you looking for something different to the normal 9 to 5?

If so, we would love to hear from you?

**Job description**:
You will play a pivotal role in representing the Agency at Magistrates’ Court(s) as a Prosecutor - for vehicle tax and insurance related offences. We will look to you to engage with customers to educate and encourage compliance for these offences. You will be conducting visits to number plate suppliers to educate and encourage compliance amongst suppliers and also actively engaging with stakeholders such as HMCTS, whilst working with other Enforcement Agencies such as the Police to raise awareness of number plate compliance.

This is a fantastic opportunity to work in a role which is varied, where no two days are the same. This can be a challenging yet rewarding role, ensuring road safety and that regulations are followed You will have the chance to network and build relationships with various stakeholders such as the Police, Local Authorities and Trading Standards.

**Responsibilities include but are not limited to**:

- Case management for vehicle enforcement cases at Prosecution stage.
- Checking facts and documents on DVLA systems to support making a decision on whether to proceed to court.
- Communicating with customers via correspondence, on the phone and in person.
- Educating customers to ensure future compliance.
- Preparing cases for court, ensuring legislation and time scales are observed and maintained throughout Prosecution.
- Presenting cases on behalf of the Agency in Magistrates’ Court.
- Visiting registered number plate suppliers to ensure that they comply with the regulations regarding the supply of number plates.
- Working with other enforcement agencies such as the Police and Trading Standards when requested to assist operations that expose illegal practices amongst number plates.

For further information about the role, please see the attached role profile.

**Additional Information**

This role involves occasional travel and overnight stays within the UK, however full notice will be provided in advance.

You will also need to be flexible in attending mandatory court dates as these can vary from day to day.

**Person specification**:
We are looking for someone who loves to work autonomously, will be comfortable to lone work and can use their own initiative. You are able to work in an organised and methodical manner and can effectively manage your own time to meet your day to day responsibilities.

You are a confident driver with a full, clean UK driving licence and are comfortable with being on the road for long periods of time.

You will also have excellent communication and interpersonal skills, able to engage with suppliers and enforcement agencies alike and build positive working relationships. You will be engaging and assertive, have the ability to express yourself in a clear and constructive manner, delivering the right messages and conducting challenging conversations when necessary.

**_ We strive to ensure that DVLA is a great place to work where everybody can be their true self, be treated with dignity and respect, and according to their individual needs. We have a number of staff network groups run by staff to support their colleagues._**

**About Operational Delivery Profession**

Operational Delivery Profession (ODP) is the largest and most diverse professional community across the Civil Service. Many of us will have an association with several professional communities or specialisms, ODP applies to all public facing roles / or a role that is primarily aligned to supporting the work of those with public facing roles. All critical to the delivery of UK public services_._

Due to the evolving nature of the business, vacancies can become available at any time. Therefore, this campaign may create a reserve list to fulfil demand if it arises which will be held for a period of 12 months.

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Communicating and Influencing
- Making Effective Decisions
- Working Together

**Benefits**:
Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits. We offer generous annual leave, attractive pension options, flexib