Medicine Counter Assistant

**Are you looking to kickstart your career in Pharmacy?** **Do you have the ability to build meaningful relationships with customers?** Windridge Pharmacy 1709 High Street, Knowle Solihull, West Midlands B93 0LN This position is for 11 hours per week. We would like to present you with the opportunity to develop your pharmacy career and make a difference in the lives of our communities, in addition to working for the UK’s fastest growing group of community pharmacies. We are Avicenna and We are here to make Pharmacy **Better** At Avicenna we actively make pharmacy better by having a lasting impact on the lives of our community, Providing only the best care creates a more positive Impact on our patients lives, We grow our reach to help more and we are being smarter in safety and innovation. Better for our **People** Better for our** Patients** Better for our **Planet** **What do our Values mean?** We believe pharmacy can be better for all of our people, weather that be in store, buying group or support. We also are making Avicenna a better place to work for our partners. We are making pharmacy better for our planet by creating a sustainable business and take responsibility for our impact on the planet. We measure our customers happiness, and we are always looking for new ways to improve the quality of our stores and service we provide to the local communities. **Better** pharmacy starts with our **people.** **Your New Role with Avicenna**: You will be the first point of contact for our customers and patients. providing them with the best possible advice or refer them to the Pharmacist if appropriate. Promoting Pharmacy services and following the appropriate protocols. Key accountabilities and responsibilities will be: - To manage the queues and patient expectations. - Manage patient confidentiality. - To gain knowledge and understand the main features of stocked lines and the benefit to customers. - To ensure that the pharmacy environment is welcoming, clean and professional. - To ensure all the retail shelves are faced up and gaps are double face **By undertaking the training supplied by Avicenna, you will become a fully Qualified Medicine Counter Assistant in 6-12 months. **Perks at Work**: We know how important it is to reward the great work you do. So we have a range of excellent benefits that go beyond salary and offer flexibility to suit the individuals needs Including: **Competitive base salary** **Clear progression structure** **Further accredited training** **Discounts platform**:for online leading retailers. **Pension Contributions**: In partnership with the people’s pension. **Generous Annual Leave allowance**: 21 Days Annual leave plus Bank holidays. **Cycle To Work Scheme**: New bike or equipment funding supported by Avicenna. **Colleague Pharmacy Discount**: A Colleague discount on goods from any Avicenna pharmacy. **Employee assistance programme**: including a 24/7 Confidential helpline, Legal information, Counselling support and Online Wellbeing Portal. **Refer a Colleague Scheme**: We recognise that you may have some excellent connections that you could bring into our organisation, which is why we reward successful referrals with up to £1,000. **My Avicenna**: You will have access to a range of Platforms that put your health and wellbeing at the forefront, the Move, Munch, Money and Mind. Offering you a selection of the best exercise videos, Tasty recipe inspiration and expert guides, tips, and tools to help you manage your money better. **Why join Avicenna?** We are the UK’s fastest growing group of community pharmacies and the country’s largest buying group, with over 139 pharmacies and over 1200 independent members, so what that means is that now is a great time to join and develop with Avicenna as we are expanding and as a growing Company you will also be able to develop your career with a wide variety of opportunities available. **Grow your career with us** Our people are one of the most vital parts of our so f you have the right attitude, excellent communication skills, commitment, and a passion for working in your local community we’ll support you to train and qualify. Trainee Medicine Counter Assistant > Qualified Medicine Counter Assistant > Dispenser > Checking Dispenser > Technician > ACT **We would love to meet someone with**: It isn’t just about experience or knowledge; we are looking for people with a genuine passion for customer service and who will be ambassadors for healthcare in our pharmacies. - Experience working in retail or Customer focused background. - A Caring and Confident manner when serving and advising patients. - Enthusiastic and a talent for problem solving. Eager to take on new challenges and experiences. Join us on our mission to make Pharmacy **better.