Part Time Administrator

We are looking to expand to meet the growing need of our service users. As part of our expansion we require an administrator to support clinicians in their direct work with families. We are seeking someone with excellent communication, administrative skills and a warm, friendly manner.

**We are looking for someone who can work for us for four days per week which includes Monday, Wednesday and Friday (and either a Tuesday or Thursday) for a total of 20 hours. Salary range £22,816 to £25417 (FTE) depending on experience. The successful applicant will be based in our Bloxwich office.**

**TO APPLY - please contact us for a recruitment pack**

**Responsibilities**

**General office administration and clinical support**
- Preparing quotations
- Arranging / tracking funding for families so they can access therapeutic support
- Setting up contracts
- Setting up online client files
- Dealing with enquiries
- Liaison with clients, commissioners and agents
- Taking phone calls
- Filing
- Use of Word, Excel and TCPS’s practice management software
- Preparing statistical information
- Making sure admin tasks comply with GDPR guidelines and procedures
- Updating commissioner requested documents
- Sending out welcome letters to families
- Attending monthly team meetings (these rotate between our two bases in Shepshed and Bloxwich)
- Representing TCPS’s empathic, warm, friendly and professional values.

**Secretarial**
- Formatting reports / letters
- Preparing report templates for clinicians
- Minute taking
- Typing handwritten notes
- Greeting families on arrival to our clinical premises in Bloxwich

**Accounting**
- Invoicing (via practice management software)
- Productivity reports (via practice management software)
- Chasing outstanding payments

**Marketing and business development**
- Liaison with commissioners and agents

**Person Specification**

GCSE English and Maths (Grade C or above) - Essential

NVQ 2 in Business Administration or equivalent - Desirable

**Knowledge and Experience**

Experience in using Microsoft Office - Essential

An understanding of the service that TCPS provides - Essential

Experience of office procedures, systems and equipment - Desirable

Working within a team, preferably in an office environment - Desirable

Experience in minute taking/notes of meetings - Desirable

Experience of developing and managing handling excel spreadsheets - Desirable

Experience of handling financial data - Desirable

**Skills**

Work independently, using own initiative appropriately within defined boundaries of work - Essential

Time management skills with an ability to work under pressure - Essential

Excellent literacy and numeracy skills - Essential

A friendly, amiable manner with colleagues, clients, and commissioners including children - Essential

To be able to communicate, in person and/or in writing, a variety of information to a range of people - Essential

To be able to use a keyboard with precision and speed - Essential

The ability to work under pressure including meeting deadlines and dealing with interruptions - Essential

**Other**

Willingness to undertake further training as required - Essential

Willingness to work some (infrequent) flexible hours i.e. outside typical office hours as business dictates Essential

Own car and ability/willingness to travel occasionally - Essential

Keep up-to-date with safeguarding training updates and uphold responsibilities laid out in the TCPS Safeguarding Policy - Essential

**Job Types**: Part-time, Fixed term contract
Contract length: 24 months

Pay: £22,816.00-£25,417.00 per year

Expected hours: 20 per week

**Benefits**:

- Additional leave
- Company pension
- Enhanced maternity leave
- On-site parking
- Sick pay

Schedule:

- Monday to Friday
- No weekends

Work Location: In person