Shop Assistant

1 week ago

Gravesend, United Kingdom FMMF LTD Full time

Responsibilities:

- Assist the sales team in managing customer inquiries and requests
- Provide excellent customer service by addressing customer needs and concerns
- Maintain accurate and up-to-date customer records in the CRM system
- Prepare sales reports and presentations for management review
- Coordinate with internal departments to ensure timely delivery of products or services
- Assist in the preparation of sales proposals and contracts
- Conduct market research to identify potential customers and market trends
- Support the sales team in achieving sales targets and goals

**Experience**:

- Previous experience in a sales or customer service role is preferred
- Basic math skills for processing orders and calculating discounts or pricing
- Strong time management skills to prioritize tasks and meet deadlines
- Excellent phone etiquette and communication skills, both verbal and written
- Proficiency in English is required, additional languages such as Spanish are a plus
- Strong organizational skills to manage multiple tasks and maintain accurate records
- Ability to upsell products or services to maximize sales opportunities

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

**Job Type**: Part-time

**Salary**: From £9.00 per hour

Expected hours: 9 per week

**Benefits**:

- Company pension
- Employee discount
- Free parking

**Education**:

- Certificate of Higher Education (preferred)

**Experience**:

- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- da1 1DN (required)

Ability to Relocate:

- da1 1DN: Relocate before starting work (required)

Work Location: In person

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