Support Worker North Tyneside

2 weeks ago


Wallsend, United Kingdom St Anne's Community Services Full time

Our Longbenton service assists clients 24 hours a day, 7 days a week. We require enthusiastic, caring individuals to take them out on day trips going to the beach, to restaurants or the cinema. We have a variety of shifts including days, nights, and sleep overs. If you have a great sense of humour or love to play bingo this rewarding job could be for you.
As a Support Worker, you will provide high quality care and support to our clients to enable them to live their best life. You will be passionate in making a difference to our client’s lives, helping them to fulfil their aspirations and ambitions. This homely service is set in Longbenton (NE12) close to public transport routes, holding a UK driving license is desirable.
St Anne’s Community Services has become one of the largest and most respected charities in the North of England. Bringing creativity and a can-do approach, all our employees embody our values being Person-Centred, Respectful, Open, Understanding and Dedicated (PROUD). We support nearly 2,000 vulnerable adults in specialist residential, supported living and outreach services, enabling them through exceptional care and support to live their best possible life.
Person Centred - Prepare person-centred support plans with clients which reflect their views and aspirations and respect their beliefs and opinions, reviewing and amending them as necessary and considering the client’s changing needs and wishes.
Respectful - Support clients to fulfill their aspirations, supporting them to live as independently as possible, in accordance with their skills and abilities. This may include accompanying them on social visits and events, supporting them with their interests and hobbies, promoting choice, arranging activities and outings, and developing their skills and knowledge.
Open - Communicate in an open and transparent way with clients and other team members, acting with integrity and doing what you say that you will do. Support quality inspection processes, cooperating with on-site inspectors in relation to information requests.
Understanding - Where required to provide personal care to clients in a way that respects their choices and dignity, including assistance with washing, bathing, toileting, and continence.
Dedicated - Keep appropriate, accurate records, including daily notes, with full involvement of the client. Work always in accordance with Health and Safety requirements, such as Manual Handling, Food Hygiene, Fire Safety, infection control, and Risk Assessment procedures. Carry out a range of household duties in accordance with the needs of the client including cooking, cleaning, laundry, and other domestic duties as required.
St. Anne's wants to reward its employees for their hard work. Employee benefits include;
20 days annual leave excluding bank holidays, raising +1 day for each year of service, capped at 25 days
24 Hour Employee Assistance Programme
Continuous opportunities for ongoing training and career development
Cycle To Work scheme
Refer A Friend recruitment initiative
Flexible working opportunities (where applicable) upon successful completion of probation period
Group Personal Pension Scheme
Discounted income protection scheme
Free car parking at most services
Free life assurance cover
St. Anne’s is working to actively promote equality, diversity and inclusion.
St. Anne's is a Disability Confident employer. We are actively working to recruit and retain people with disabilities and long-term health conditions into our work force. If you are an applicant who has a disability, you will be offered an interview if you meet the essential criteria for the job. Please contact recruitment on 0113 243 5151 opt 3 if you require any reasonable adjustments.
Willing to provide an appropriate level of care and support to clients, in accordance with their care plan including personal care.
Understanding of the importance of maintaining accurate written and numerical records
Ability to undertake a wide range of personal care and domestic duties (specific to each service)
Able to carry out the physical requirements of the role including but not limited to climbing stairs/using hoists/pushing wheelchairs/moving people/night work. *Adjustments will be considered in line with the Equality Act where these criteria cannot be met due to a disability
Understand or willing to learn how to use computer packages (such as Word, Outlook and the Internet) and to undertake relevant training and qualification in care if required.
Able to work cooperatively as a team member.
Able to liaise and communicate effectively with carers, families, inspectors and other external stakeholders
UK Driving license is essential.


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