Senior Receptionist

**_This is your opportunity to become a vital part of the UK’s largest private healthcare provider, specialists in complex care._**

**Location**: Wilmslow Hospital

**Contract**:_ _**Permanent and full-time - 40 hours/week, Monday - Friday (varying shift patterns on rotational basis). Weekend and bank holiday working may be required, depending on business needs.

**Salary Range**:£23,000-£24,000 _dependent on skills and experience_

We will look after you with a very attractive salary, private healthcare insurance for you and your family, contributory pension scheme and a vast range of additional rewards.

Being part of a large, multisite, and established healthcare group, we can offer career progression, development and support to grow internally, in addition to funded courses

**The Impact you will have**:
We have an exceptional role for you In the position of **Senior Receptionist, **you will be accountable for management of Front of House within your clinic. You will be expected to provide an emphatic and efficient patient experience from start to finish, constantly delivering high quality customer care to both internal and external clients and imparting the HCA values to create an outstanding patient experience.

Although working as part of a team on site, this role will involve some lone working (short periods) when opening/closing clinics and at lunchtimes.

**You will have the opportunity to**
- Welcome all patients, visitors and staff to the Front of House area, providing information and dealing with enquiries in a friendly and professional manner at all times
- Booking appointments correctly and accurately for all type of appointments requested face to face or for follow up appointments
- Processing all payments, issue of invoice as necessary and update of cashbook spreadsheets and being accountable for any transaction processed
- Accurate registration and update of patient details on the relevant practice management systems
- Providing support to the bookings team by taking calls and booking GP appointments by phone when requested
- Working collaboratively with the GPs, Technicians, Patient Navigator & Resource Management

In this role you will learn from our leading experts and will contribute to the vital care of our patients, as a valued member of the HCA Group.

**Ideally we are looking for someone who has;**
- Good general level of education
- Computer literate
- Previous reception experience is essential, ideally within healthcare
- Previous people management experiment desirable
- Proven ability to work flexibly and accurately with changing priorities and deliver a confidential and high-quality customer-focused service.

If you would like to join HCA Healthcare UK as a **Senior Receptionist **and be part of an organisation shaping a healthier tomorrow, we invite you to apply.

LI-JA1