Marina Administrator

**Why should you work for ABP?**
- Have the chance to make a difference in a business critical to UK trade.
- Work within an exciting, innovative, growing business.
- You can thrive in an inclusive environment where every individual can be themselves and feel respected.
- Receive a competitive salary and benefits package.
- Get support for training, personal development, and further education.
- Benefit from support and engagement through dedicated management and leadership

Role: Marina Administrator

Location: Ipswich, East Anglia

Whilst ABP is a major Port operator for the commercial and industrial sectors, we also have a dedicated and growing marina collection.

As part of the continued levels of service we’re looking to recruit an additional Marina Administrator to join the team to support the efficient day-to-day running of the marina and administrative support of the boatyard and Marina operations.

**Key Responsibilities**:

- Managing the reception area, including welcoming customers and guests
- Invoicing residents and visitors for berthing and boat yard services
- Organising events for marina customers and supporting these
- Ensuring the social media page is kept up to date and displaying accurate information.
- Handling bookkeeping, budgeting, and billing cycles for the business.
- Organising meetings, scheduling appointments, and overseeing contractors on site
- Performing data entry roles, including updating records and databases for personnel, financial and legal information.
- Assisting local managers with the coordination of internal and external HSES inspections & audits, the completion of self-audits and the monitoring and coordination of any subsequent actions.
- Keep up-to-date both with functional knowledge and skills but also understanding of customer requirements, marketplace and local community issues.

**Skills & Requirements**

**Essential**
- To have a good understanding of the importance of safety in a workplace and work consciously to provide a safe environment for peers, customers and the public.
- Good communication skills.
- Have a good working ethic.
- Be able to manage time effectively and comfortable with working outside of normal working hours if required.
- Confident working with the Microsoft package.

**Ideal**
- Some knowledge, experience, and interest of all aspects of small and large Marine vessels.
- Experience of managing basic accounts for a small business.
- GCSE or equivalent qualifications in English and Math, Grade C or above

The shift pattern for this role is structured from Monday to Friday, encompassing a standard workweek. However, it also includes a requirement for occasional weekend and bank holiday shifts, which are distributed among employees on a rotating basis. In total, the workload consists of 40 hours per week, ensure a healthy work-life balance, there is a one-hour lunch break provided during the shift.

The role comes with a competitive salary, a contributory pension from day one (Starting at 8% with a 2% company match up to 18%), private healthcare, access to our Employee Assistance Program, 26 days annual leave (plus bank holidays and increasing with service), a wide range of discounts/cash back with high street and online retailers. We offer an inclusive work environment with a very training strong academy that offers ongoing opportunities to develop your skills.

**Salary**: £26,300.00-£28,300.00 per year

**Benefits**:

- Company pension

Supplemental pay types:

- Yearly bonus

**Experience**:

- Administrative: 1 year (required)
- Customer service: 1 year (required)
- Microsoft Excel: 1 year (preferred)
- Accounts payable: 1 year (preferred)

Work Location: In person