Admin Officer Ao

3 days ago

Sheffield, United Kingdom Brook Street Full time

Would you like an opportunity to work in an exciting and challenging role within the Public sector?

Brook Street are currently recruiting **Temporary Admin Officers** to work within the **Family & Human Rights Unit** for our reputable client the **Home Office**. Based at Vulcan House, Sheffield, you will provide essential administrative support to the department, dealing with customer queries and undertaking a range of case-working duties.
Hours: Monday - Friday 37 Hours per week. 9am
- 5.30pm Flexi time. Core working hours are 10am to 3pm (e.g. Shift 7am latest start - earliest finish 3pm or latest start 10am
- latest finish 7pm)
Pay Rate: £11.23per hour
Location: Sheffield Central - Site based with potential for hybrid working model to include some remote working after a few months.

**You will be required to undertake security clearance for these roles and it is imperative that you hold a valid UK passport and be able to provide two proofs of current address and a proof of national insurance.**

Asylum & Protection Group is one of the key business areas within the Home Office. We are undergoing an exciting period of change. Alongside the other areas of the Home Office, the department is embarking upon a transformational programme. Operational Excellenceis at the forefront of what we do.
Our strategic aims contribute to the Home Office strategic objectives: preventing terrorism and extremism; cutting crime and protecting the vulnerable; and reducing immigration and preventing abuse.

**Key Duties can include**:

- Provide administrative support by undertaking a range of administrative tasks such as file movement and tracking, logging correspondence, issuing letters and dealing with customer enquiries.
- Responsibility for updating Home Office databases accurately.
- Request database checks as required within set timescales
- Scanning and digitising of customer supporting evidence
- To collate, assess and respond to information given by customers.
- Prepare and make case files; decision ready for casework, or for appeals or removal processes.
- Provide excellent customer service.
- Have a flexible approach and be receptive to organisational change.

Start dates will be confirmed once we have had clearance back, but will be throughout June - August

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