Office and Sales Coordinator

This **upmarket global real estate agency** with an** **enviable reputation** **and an** **international network of offices,** is currently recruiting for an** Office and Sales Coordinator** to join the team in **Henley.**

You will look after the **day-to-day administration for the Henley Sales team and provide PA support to the Head of Sales.** This role encompasses all of the administrative components associated with **marketing a property for sale through to the successful completion** of the transaction. You’ll also be responsible for responding to customer and client enquiries and assisting the Sales teams with **meetings, marketing and local events.**

Our client is looking for an individual who is **enthusiastic and confident,** **with good initiative and excellent attention to detail,** to work in this incredibly busy and dynamic office. **If this sounds like you, please get in touch**

**Responsibilities will include the following**:

- Providing an exceptional first impression for all customers when handling all lines of enquiries
- Liaising with customers and clients in a professional, polite and respectful manner
- Responsible for meeting office audit targets, both internal and external
- Overseeing the marketing of properties including brochure production, magazine adverts, PR, social media posts, maintenance of website and portal listings, printing sales lists and reverse canvasing using address intelligence software
- Managing all IT systems, including REAPIT
- Recording staff holiday, sickness and processing of timesheets
- Accounts management including petty cash and processing of sales and supplier invoices
- Compliance: ensuring all files are compliant with signed terms of business etc. preparing agency agreements, gathering the correct compliance documentation for the ownership structure of the property and liaising with the compliance teams where required
- General office administration including day-to-day running of the office, ordering stationary, archiving files, ordering merchandise and looking after the office maintenance
- Diary management for negotiators, arranging appointments, viewings, market appraisals and meetings for the Sales teams
- Drawing up the agenda for weekly sales meeting and taking the minutes
- Adhering to the companies’ ISO, Money Laundering, Health & Safety policies as well as the Company Code of Conduct
- Assisting with the planning and delivery of local events, including preparing guest lists and assisting with sending invitations
- Organising and ordering completion gifts for customers
- Assisting with reception cover when needed
- Providing PA support to the Head of Sales
- Looking after new starters, ensuring they are correctly set up with appropriate IT etc.

**Personal specification**:

- Have property administration experience
- Strong administration skills and experience - essential
- Ideally be ARLA licensed/achieved the NFOPP Technical Award (not essential)
- Excellent IT skills, including Excel, Power Point, Word, etc
- Have an ability to multi-task
- Excellent written and communication skills
- Ability to work effectively in a fast-paced environment individually and as part of a team
- Strong organisational skills
- Confident in dealing with clients
- Excellent telephone manner
- Enthusiasm to do a good job.

The **salary** on offer for this role will be in the region of **£28,000 to £32,000,** plus a **discretionary bonus.** **Benefits** include **25 days holiday plus bank holidays, Christmas and New Year, pension, private health insurance** after probation, **life assurance, discount portal,** and more.