Bank Community Support Worker

**Description**:
To be part of a team of staff supporting young people with disabilities live as independently as possible in the community and to provide person centred support based on the needs and wishes of each individual client.

Zero Hours Contract

**Key Responsibilities**:

- Promote the aims and ethos of the QACs Community Services in all aspects of their work
- Understand and respect individual client’s right, choices, personal dignity, privacy and aspirations.
- To support clients to undertake activities which are a priority to them including leisure, household, developmental, vocational, volunteering, social and health related activities and in all aspects of these maximise clients’ opportunities to be as independent as possible
- To provide support to clients to undertake shopping activities including support with money management as agreed
- To provide support to plan, prepare and cook meals as agreed
- To provide support to undertake activities of daily living within the home including household organisation and chores as agreed
- To provide support with managing post, correspondence and bills as required
- To provide support to attend appointments including medical / healthcare appointments, benefits related appointments and similar as required
- Support clients with identifying, planning and taking part in leisure activities.
- Encourage integration and inclusion into the wider social community including by facilitating contact with key individuals in the clients life such as family and friends and supporting clients to develop the skills to independently maintain relationships
- To support the client with learning key routes on public transport that they may wish to travel independently
- To promote the clients self
- esteem and confidence at all times
- To provide emotional support and reassurance to the client and to liaise with colleagues as required if there are key concerns about the client’s wellbeing.
- Help plan, promote and maintain good care practice and contribute positively to team work through good communication with other community support workers and attend team meetings.
- To monitor daily support and achievements via the ‘Care Log’ system on Databridge MIS
- Contribute to the implementation of care plans, risk assessments, client reviews, and targets.
- Liaise with clients’ families, where appropriate.
- Liaise on a regular basis with College personal tutors and other staff where the client is a QAC student.
- Maintain effective record systems to a quality standard which complies with internal and external regulations.
- Actively partake in professional supervision and attend mandatory training as required
- To work under the Director of Community Services on a day to day basis
- Become familiar with all policies and procedures, including Health and Safety, Client Complaints procedures, First Aid and Safeguarding.
- Perform such other duties commensurate with the status of the post as the Principal shall from time to time decide

The above list is not exhaustive, but is indicative of the general nature and level of responsibility of the work to be undertaken. The responsibilities and duties may vary from time to time without changing the nature of the post. The post holder will be expected to adopt a flexible approach to enable the efficient and effective running of the College.

Safeguarding Statement:
QAC complies with Safeguarding guidelines and all appointees are required to have DBS Check and two references.

**Skills, Knowledge and Expertise**:
Level 2 in English and maths
To understand the needs of students with disabilities and be able to work with them patiently, flexibly and respectfully
To demonstrate an appreciation of the ways in which the Support Worker can support clients in the activities.
Understanding of confidentiality and data protection
To demonstrate a student led approach, putting client needs at the centre of all activity
To evidence a positive attitude to equality, diversity and inclusion and work well with others
To display good interpersonal skills with student’s staff and external contacts
Good IT skills, including word processing and spreadsheet packages
Excellent written communication skills with a high level of attention to detail
Well organised, reliable and pro-active
To be flexible and able to work across all curriculum areas
Adaptable and flexible
Competent and conscientious with a methodical approach to managing workloads
Demonstrate college values
Car Owner

**Why work at Queen Alexandra Charity Birmingham**:
Join our team at Queen Alexandra College

Are you passionate about making a difference to the lives of students with special educational needs? Do you thrive in an inclusive and supportive academic environment? If so, we want YOU to join our team. QAC has just gone through an exciting rebrand, dealt with a period of swift growth and academic improvement and this is your opportunity to become part of a vibrant College that is mo