Head of Supplier Management

**Position: Head of Supplier Management / Client Lead** **Location: Glasgow Head Office** **Salary: £70,000 + Pension and private medical and 33 days holiday per year (including bank holidays) 10% ASDA Discount** **Hours: 40** **Role is Monday to Friday** Job Purpose The senior supplier manager role will have three main purposes: - Be the focal point for the client and wider city team for all matters relating to procurement and the supply chain supporting service delivery on the account. This will include attendance and production of discussion material for all regular client meetings that require procurement input, major supplier escalations, strategy development, compliance delivery through the supply chain. - Drive supplier performance through regular meetings with the supply chain including strategy development, issue resolution, performance management. This will include ownership of the managed contracts dashboard and the performance levels the dashboard demonstrates. - Integrate the service of the wider group procurement team whether this be sourcing and value improvement, wider city supply chain, procurement operations or leveraging the wider city group to deliver improved value for the customer **Key Accountabilities** - Regular formal and informal meetings with the client business and procurement teams to develop and drive the supplier chain to deliver an excellent service. - Working with the group sourcing team to develop an annual savings plan to drive value improvement on behalf of the client. - Participate in group sourcing commercial reviews to ensure that the client’s requirements are met and supporting the selection of the correct suppliers. - Work with the procurement operations team to deliver an efficient and compliant procurement assurance regime including supplier assurance, compliance monitoring and reporting, contract management and performance reporting. - lead client specific supplier management resources to deliver and end to end supplier management solution in line with agreed supplier segmentation. - Drive Procurement Policy compliance and work with key stakeholders to manage leakage - Develop and implement innovative supplier specific strategies that drive and measure smart spending in line with the customer and business needs. - Contract management responsibility with all suppliers used on client account. - Share category knowledge on industry trends, innovations and deliver improvements on industry best practice. - Interface with finance, operations and the helpdesk in pursuit of savings and improved ways of working. - Ultimate ownership of the commercial, compliance and performance related deliver of the supply chain on behalf - Engage with key stakeholders, both internally and externally, to identify opportunities for self-delivery. - Stakeholder and user mapping & management - Identify, progress and support new business and sales opportunities - Ensure a full audit trail is in place for all procurement related activities - Manage business risk and mitigate through implementation of risk mitigation plans. - Ensure tasks are carried out in accordance with KPIs, policies, procedures and values. - To contribute towards achieving wider organisational and departmental vision and objectives. - To adhere to responsibilities under health & safety legislation and policies. - To demonstrate a positive commitment to equality and diversity. - Other tasks as required to support the needs of the business **Financial Responsibility**: Responsibility for full spend through managed contracts and for delivery of the reactive supply chain on behalf of the client. It is estimated that this will be up to £30M annually. **People Responsibility** This role is currently responsible for the direct line management of the proposed supplier manager role within the client account - Train, develop and appraise supplier management positions. - Carry out reviews of any training requirements and personal development. - Develop and maintain a robust talent and succession plan which enables wider business support. **Knowledge, Skills and Abilities** - Extensive experience working with both client and suppliers in an outsourcing environment preferably in the FM environment. - Proven track record in delivering complex supplier management programs in a FM environment (spend >£40m) - Can demonstrate experience in driving sourcing projects from baseline through to implementation. - Strong understanding of end-to-end procurement processes including procurement operations, compliance, supplier management and sourcing. - Demonstrate strong business and stakeholder engagement skills with the ability to influence at all levels in an organisation - Excellent oral and written communication - Commercially astute with outstanding negotiation skills and a focus on best overall value and total cost management - Must have good understanding of legal terms in supplier contracts - A deep understanding of relevan