Head of Student Engagement

7 days ago

Southampton, United Kingdom University of Southampton Full time

Job Details
- Section
- Student Communications
- Location:

- Highfield Campus
- Salary
- £46,049 to £58,225
- Full Time Permanent
- Closing Date:

- Wednesday 05 November 2025
- Reference
- 3242725AJ

We’re looking for a strategic and dynamic leader to shape sector-leading approaches to student engagement and communications at the University of Southampton.

Based within the Student Experience Directorate, you will lead a talented team that ensures students are well-informed, feel a strong sense of belonging, and are empowered to co-create their experience from enrolment to graduation.

You will provide strategic oversight of student communications, co-design approaches, and institutional work on student voice and survey engagement, including the National Student Survey (NSS).

Working collaboratively across the University, you will:

- Lead the design and delivery of multi-channel student engagement campaigns across the full student lifecycle.
- Champion co-design and student voice, embedding student feedback into institutional decision-making.
- Ensure communications are clear, inclusive, accessible, and aligned to the University’s strategic priorities.
- Use data, insight and analytics to evaluate impact and drive continuous improvement.
- Build strong relationships with senior leaders, Faculties and Professional Services to deliver joined-up, student-centred outcomes.
- Lead, inspire and develop a high-performing team focused on innovation, collaboration and excellence.

We’re seeking an experienced communications or engagement professional who brings:

- A strong understanding of student experience and lifecycle engagement.
- Proven success leading teams and delivering high-impact campaigns or initiatives.
- The ability to build trust, influence and collaborate across complex organisations.
- A creative and analytical mindset, confident in using data and insight to shape strategy.
- A passion for inclusion, co-creation and outstanding student experiences.

At Southampton, we’re ambitious for our students and our community. You’ll join a supportive, forward-thinking Directorate that values creativity and professional excellence. We offer flexible working, generous leave and pension benefits, and opportunities for professional development and sector engagement.

This is a chance to lead work recognised nationally - helping to shape the future of student engagement at a world-class university.

As a university we aim to create an environment where everyone can thrive and are proactive in fostering a culture of inclusion, respect and equality of opportunity. We believe that we can only truly meet our objectives if we are reflective of society, so we are passionate about creating a working environment in which you are free to bring your whole self to work. With a generous holiday allowance as well as additional university closure days we are committed to supporting our staff and students and open to a flexible working approach.

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