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Credit Controller
2 weeks ago
Axon Moore have an urgent requirement for a Credit Controller to join a successful business based in Chester on a Permanent basis.
Reporting to the Credit Manager, you will be responsible for maximising cash collection and minimise bad debt. You will help manage credit issues of both a short and long-term nature while encouraging and developing relationships with customers and field managersensuring professional conduct is maintained.
**Key Responsibilities**:
- Achieve and maintain an excellent standard of cash collection
- Responsibility and accountability for the allocated ledger
- Regular monitoring and review of problem accounts
- Liaising with field managers and internal departments to ensure all disputes addressed
- Creation and monitoring of payment plans, where appropriate, to ensure recovery of debt
- Credit approval checking of prospective new customers
- Preparation of outgoing customer’s account reconciliation in advance of change
- Organisation and preparation for quarterly debt reviews and production of action points following review
- Collating information packs for internal and external legal teams to assist debt recovery
- Supervision of any further debt recovery/litigation action
- Ensuring departmental escalation processes are followed
- Adherence to the department’s GDPR policies
- Other ad hoc duties including covering other departmental roles and tasks as required.
**Skills and Experience**:
- Strong credit control background, preferably in a similar environment.
- Experience of product release decision-making would be advantageous.
- Excellent communication skills and a great telephone manner.
- The ability to build relationships with customers and display effective skills in negotiation.
- Strong organisational and time-management skills.
- Highly self-motivated and able to work contribute as part of a team.
- Adaptable and embrace change in a positive manner.
- Able to demonstrate a positive, hard-working approach and engage with the company values.
- Good computer literacy skills.
