Cctv Controller- Gaydon

2 weeks ago

Warwickshire, United Kingdom GMS Group of Companies Full time

A highly prestigious site is looking for a CCTV Controller to join the team. You will be working at a JLR site, in the Gaydon. Your normal working hours will be 12 hours.You must have an SIA CCTV Licence and a Full UK Driving Licence.

**Salary**: £11.02 per hour
As a CCTV Controller, your responsibilities will include:

- Monitoring the CCTV system to detect and prevent any criminal activity as well as carrying out proactive and systematic electronic patrols
- Acting as the primary source of contact for customer enquiries (in person and telephone) and/or requests for out of hours first aid
- Responding to all alarms within control room (some remote alarms) and manage the inputs as per organisational instructions including following recognised escalation procedures
- Maintaining accurate daily occurrence bookkeeping records in order to respond to any evidence gathering requirements (from internal and external agencies
- Carrying out the testing of all equipment within the control room including CCTV, alarms, radios etc. and maintain accurate testing record
- Maintaining the fire alarm panels to ensure they remain operational or, if requiring isolation, the appropriate recording mechanism is utilised
- Adopting a customer first approach; Communicating at all levels within the Company
- Managing the variety of key control systems in place within the control room
- Contact those on the Major Incident Response Plan using the appropriate system, upon the instructions of the Supervisor
- Being involved in the effective security provision of site utilising CCTV systems to carry out a number of security, fire and safety related patrols at various times throughout the shift
- Reporting any issues found appropriately and in a timely manner

To succeed in this important role as CCTV Controller you will:

- Have proven experience/qualification in control room operations
- Possess good IT skills
- Have the ability to work to tight deadlines in a fast paced and challenging environment is essential
- Be results oriented with a determination to make things happen
- Possess High level of drive, self-motivation and able to deliver with minimum supervision.
- Be IT literate
- Experience of using radio systems and a good knowledge of the phonetic alphabet
- Have excellent communication skills
- View punctuality as important, Have a professional demeanour with sound judgement
- Have excellent customer service skills
- Be capable of working on your own initiative
- Be willing to work as part of a team of Controllers

This is an excellent opportunity for “can do, will do” applicants to deliver their potential and aspire for further career progression, training, and potential promotion within the organisation. You must have good personal & communication skills, be able to work unsupervised and possess good team player qualities.

**Salary**: £11.02 per hour

**Benefits**:

- Employee discount
- On-site parking

Schedule:

- 12 hour shift

Ability to commute/relocate:

- Warwickshire: reliably commute or plan to relocate before starting work (required)

**Experience**:

- security: 1 year (preferred)

Licence/Certification:

- SIA (required)
- Driving Licence (required)

Work Location: Hybrid remote in Warwickshire

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