1lod Oversight Officer

pib Group is a really exciting organisation to be part of, since our launch in 2015 we have gone from strength to strength. We have grown to have a presence at over 40 locations across the UK and Europe, with over 2,400 employees. With a key focus collaboration,where this is embraced on a daily basis to work together to deliver on our ambitious objectives, we are really proud of the culture we have.
We have an exciting opportunity for a Divisional Oversight Officer, reporting into the Head of 1st Line of Defence, to join a driven, dynamic and fast paced team working in our Schemes and Affinities division where you will conduct invaluable oversight, qualityassurance and monitoring of our partners to both keep the business in line with regulatory requirements but also help with growth and initiatives.

**Responsibilities**:

- Conduct oversight, quality assurance and monitoring of our partners both
- Work with the business to drive delivery of partner activity that supports business objectives, whilst ensuring adherence to group policies.
- Prepare timely reporting that demonstrates and evidences our oversight that will be shared with both the business and partners
- Highlight the priority actions for partners by collating and analysing MI and undertaking trend and root cause analysis
- Ensure the business controls are effective and take action to improve/close gaps where necessary
- Support partners with input creation of compliant customer documentation, undertake regular reviews of approved material and ensure regulator changes are implemented.
- Support, and where appropriate own, the management of breaches/potential E&O’s/complaints with partners with a resolution focus
- Input into regulatory reporting ensuring accuracy and submissions in a timely manner

**Experience**:

- Minimum of 2 years experience working in a risk & compliance type role within the general insurance industry
- Understanding of the FCA handbook including - ICOBS, PROD, DISP, SYSC
- Understanding of Distribution models - AR/IAR/PiP
- Experienced in Breach & E&O management
- Able to build strong internal and external stakeholder relationships
- Determined - focussed on action and delivery
- Attention to detail and accuracy

**Further information**
As well as a competitive salary we offer the following benefits
- Competitive holiday allowance with the annual option to buy additional days
- Death in Service benefit of x4 salary
- Company pension scheme
- Very generous maternity and paternity leave packages
- A flexible benefits package which allows you to add additional benefits to your overall package
- Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more
- Referral schemes
- Discounted rates on PIB products

We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more
If supporting the local community, engaging with charities and having the opportunity to 'give something back’ interests you, you have the opportunity to take an extra day to support this with a Volunteering day.
We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose
PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development
PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reducePIB’s carbon footprint.
We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.
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