Caretaker/porter

**About The Role**:
We are now recruiting for a **Caretaker/Porter **to join the **Carlton Manor Team.**

The Caretaker/Porter is a key member of our site staff, responsible for a variety of essential tasks around the premises. This role requires establishing excellent and professional working relationships with group staff, selected external suppliers, and all stakeholders. Above all, the Caretaker/Porter must recognise their role as a service provider, supporting the Estate’s ethos and brand.

The summary of the role is to maintain a diligent oversight of the day-to-day security, and a hands-on proactive approach in the operation aspects and maintenance of the estate.

**Hiring Manager**: General Manager

**Main Duties -**

**Security/Key Holding**:

- Key holding duties including daily unlocking and locking of buildings all year round, as well as callout duties.
- Respond to situations relating to the security and safety of the estate premises out of hours.
- Assist in the protection of the property assets. Support the estate’s brand values through the appearance of the manor house and surrounding estate.

**Caretaking**:

- Carry out caretaking duties, minor repairs, and maintenance to the estate.
- Undertake regular building inspections, including heating, lighting, fire, and alarm systems to ensure they are in good working order; inform senior managers of any major repairs or maintenance work identified.
- Grounds maintenance including general gardening and cleanliness of the estate grounds and buildings’ exteriors.
- Work with the General Manager to anticipate, prevent, mitigate, and manage hazards.
- Supervise external contractors whilst on site.
- Maintain accurate logs in the event of fire, flood, breaking and entering, accident, or damage.

**Events/Porter**:

- Aid in organising the manual set-up of events taking place across the estate, as required.
- Provide a friendly and professional induction to guest check-in/out at the property.
- Carry out fire tests, drills, and evacuation exercises for staff.
- Contribute to the moving of furniture and deliveries, along with assisting the room service staff with laundry, rubbish, and manual tasks.
- Always ensure the safety of guests with hazards such as slips, trips, and falls.
- Any other reasonable duties, taking into consideration ability, training, experience, and qualifications.

**About You**:
**Skills, Knowledge and Experience**:

- Training in Health & Safety, Fire Marshall duties and First Aid would be required/provided.
- Ability to carry out minor skilled repairs and maintenance work e.g., woodwork, plumbing, painting and decorating.
- Able to work under own initiative, under pressure within structured timescales.
- Have a high quality, methodical approach to work.
- Customer focused, generates new ideas and working practices to exceed expectations without being prompted.
- Strong communicator, able to listen to and assess the estate’s needs and summarise building issues in simple easily understandable terms.
- An enhanced DBS check will be required.

**Attribute Requirements**:

- Positive ‘can do’ attitude
- Proactive approach to work
- Team player
- Loyal, discreet, and reliable

**Benefits**:

- Full time, year-round, residential position. On-site accommodation will be provided.
- Partly furnished apartment style accommodation, the salary is inclusive of rent, council tax and reasonable utility bills.