Technical Pre-sales Specialist

4 days ago

Canterbury, United Kingdom Orbital Net Ltd Full time

**Technical Pre-Sales Specialist**

Salary 40k basic 55k OTE

Orbital Internet Group is an Award winning and leading provider in the telecoms industry that has been in operation for over 20 years.

The business is growing quickly and with the injection of new capital from our Private Equity Partners, has only enhanced this. The business has a loyal customer base and scores highly on all customer satisfaction metrics.

We take immense pride in the services we deliver, including our in-house designed WiMAX wireless solution and bespoke Holiday Park Connectivity options.

Despite the way the world has changed in the past 18 months we have seen rapid growth and demand for our services. From clients working from home, businesses changing the way they work and the popularity of holidaying in the UK, we have been there to make sure our clients can adapt to these situations and grow.

We have big plans to bring pure fibre internet services to thousands of residents and businesses across Kent, utilising our Vfast and Orbital Net brands.

With this growth and the amazing opportunities, we have in front of us we see exciting times ahead, and we are now looking for someone dynamic to be part of that.

This is a permanent full-time position with hybrid working both from home and our Head office based near Canterbury in Kent.

The technical Pre-Sales Specialist will report directly to the Sales Director and will assist the design and implementation of technical proposals, projects, and technical documents. Working alongside the Business sales team will be a big part of the day-to-day solution design along with input into ways of better serving our existing customer base with innovative best fit solutions. As an expert in your area, you will have significant experience of working in the Internet Service Provider industry and have experience of working in collaboration with sales, technical, engineering, and operational teams to bring solutions to fruition. Confidence working directly with customers is critical for this role.

**Your key responsibilities will include**:

- Provide specialist technical input into bid proposals, projects, and technical documents, and identify opportunities to support existing customers
- Collaborate with customers and sales teams to understand their requirements, and develop and recommend cost effective solutions which meet or exceed expectations
- Provide technical leadership within the team, sharing knowledge and skills, and providing supervision, guidance and mentoring as required to engineers, technicians and internal and external customers
- Understand the market position of key customers and competitors and use market intelligence to provide input into key strategic projects
- Engage with product teams to develop and recommend products and services to meet customers’ requirements and develop business

**Requirements**:

- Technical Experience of working within the Telecom ISP sector.
- Knowledge of the market and technological trends such as MPLS/VPLS, SDN and Cloud
- Technical knowledge & understanding of ISP solutions architecture (including IP), and product definition
- Track record of preparing solution architecture designs and costs to meet customers’ requirements
Reference ID: ORB-TPSS

**Salary**: £40,000.00-£55,000.00 per year

**Benefits**:

- Company pension
- Work from home
Schedule:

- Monday to Friday
Work remotely:

- Yes

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