Trainee Hotel Receptionist

1 week ago


Scarborough, United Kingdom Raven Hall Hotel Full time

Raven Hall Hotel

Job Description - Trainee Hotel Receptionist
- Reporting to the Sales Manager and under the supervision of Head Receptionist.
- Working shift pattern from the early shift 7.30am -3.30pm or the latest shift 3.15pm
- 11.15pm or middle shifts (8-4, 9-5, 10-6, 11-7, 12-8, 2-10) as required, 5 days over 7 including some weekends and some bank holidays according to Hotel Business.
**Duties to include**:

- Taking incoming calls via the main switchboard and other extensions, directing to the correct department as necessary.
- Taking and inputting reservations into the Hotel Reservation system.
- Cash handling and balancing of all monies taken in cash, cheque or by credit card and reconciling the daily movement of bookings and income taken.
- Typing menus, letters, forms or any work given by management team, including table plans for Weddings and functions if required.
- Producing reports for all departments from the Hotel Reservation System and communicating any changes to bookings to relevant Heads of Departments.
- Undertaking any work delegated by the Sales Manager, telephone calls, mailshots, typing or allocating group booking accommodation.
- Also any extra administration work required by the Managing Director.
- Monitoring extranet website bookings.

**Job Types**: Full-time, Permanent, Apprenticeship

**Salary**: £21,800.00 per year

**Benefits**:

- Discounted or free food
- On-site parking
Application question(s):

- Do you have a driving license and your own transport?


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