Scheduler - Medical Day Unit

2 weeks ago


Chelsea, United Kingdom The Royal Marsden NHS Foundation Trust Full time

Private care Medical day Unit are seeking an enthusiastic Scheduling officer to help maintain the efficient scheduling of treatments in their Medical day Unit at our Chelsea and cavendish square site. This post is vital to the smooth running of the main unit.

You will work in a busy environment, providing a supportive role to the clinical teams. The role also includes some movement around different parts of the hospital as well as admin based roles. As a member of a multi-disciplinary team, you should possess excellent interpersonal, verbal communication and organisational skills.

Keyboard/IT skills are essential and hospital experience is desirable. The post is for 37.5 Hours a week Monday to Friday; with varied shifts between 8.00am - 8.00pm.

The Scheduler is an integral member of the Private Care Medical Day Unit team, under the supervision of the Scheduling Team leader. The post holder will coordinate all administrative aspects of the Day Care Services including data collection, reception and clerical duties. The working days will beMonday - Sundayvarious shifts patterns7.30am -8.00pm.

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 3,900 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits and learning and development opportunities. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

To deal with all new patient chemotherapy referrals from clinicians, ensuring that the first chemotherapy treatment is scheduled within Cancer Waiting Times targets.

To liaise directly with the patient regarding their treatment, providing information and reassurance and managing patient expectations around the chemotherapy experience

To liaise with the clinical teams and nursing staff to prioritise the scheduling of new referrals.

To schedule all chemotherapy treatment on the Medical Day Unit in line with local guidelines and protocols.

To plan patient treatment and unit capacity efficiently, having consideration for a range of influencing factors such as the nursing staff rota, pharmacy turnaround times, availability of blood results etc.

To plan ahead and to reschedule workload when necessary, to ensure that the unit capacity is optimally utilised.

To book chemotherapy prescribing clinic and treatment appointments for all patients receiving chemotherapy.

To ensure that all patients leave the MDU with an appointment for their next chemotherapy prescribing clinic and treatment, where appropriate.

To reschedule appointments for patients whose treatment has been cancelled or delayed.

To adhere to patient appointment booking processes on HIS, ensuring that Trust procedures and local protocols are met.

To liaise closely with the Nurse Consultant for IV Therapy and the Matron to manage referrals and appointments for the Peripherally Inserted Central Catheter (PICC) service.

To be responsible for the administration of all services taking place in the MDU Procedure Room.

To ensure that all relevant paper documentation is scanned into the electronic patient record (e.g. consent forms, chemotherapy referral forms)



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