Golf Assistant

2 weeks ago

Newcastle upon Tyne, United Kingdom Close House Hotel & Golf Full time

**Job description**

**Golf Assistant (Weekend Working)**

We are seeking to employ enthusiastic, flexible and reliable Golf Assistant to work within our Golf Services Team and No19 Golf Clubhouse to work at weekends.

**Purpose of the Position**
- To assist with the smooth running of the golf services department, Golf Shop, Golf Academy, Golf Reception, Colt and Filly courses at weekends.

**KEY TASKS OF THE ROLE**
- Prepare and work in the Golf Services area for the day in accordance with standards and procedures.
- When required prepare and work in the Golf Shop or Golf Academy for the day in accordance with standards and procedures
- Provide a warm welcome to guests when they arrive.
- Have a good knowledge of Close House Golf Club products, services, lessons, green fees, rental items, golf day procedures.
- Assist guests in a friendly and courteous manner and provide attentive but discreet service during their visit to Close House.
- Deal with any complaints/problems politely and positively and make every effort to resolve them.
- To help oversee the operation of events.
- Meet and greet all event organisers to ensure smooth running of events.
- Take every opportunity to up sell in all areas of the business especially products within the Golf Shop, Golf Academy and Golf Rental items such as buggies, electric trolleys & green fees.
- Establish and maintain effective communication with the throughout the golf department to ensure the smooth running of both golf courses on a day to day basis.
- Provide a golf shoe and club cleaning service for all members and guests.
- Clean the buggies, golf services area, bag store, locker rooms, electric and hand pull trolleys in accordance with company standards and procedures.
- Carry out golf course ranger and starter duties.
- Have knowledge of and operate Health & Safety procedures. e.g. COSHH, Basic Food Hygiene.
- Have knowledge of and operate hotel cash handling/accounting, security and emergency procedures.
- Maintain operational standards to the highest possible level in respect of service, hygiene, health & safety and ensure that there is mínimal wastage
- Works as necessary to provide service at the golf course, which may include working irregular hours or shifts.

Hours of work will be on a rota/shift basis. This will include evenings & weekends. Positions available are Full time, Part Time, Fixed Term Contract or on a Casual basis we are happy to discuss your requirements.

**Job Types**: Part-time, Fixed term contract, Zero hours contract

Pay: Up to £12.21 per hour

**Benefits**:

- Bereavement leave
- Canteen
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Referral programme
- Store discount

Ability to commute/relocate:

- Newcastle upon Tyne, NE15 0HT: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: GolfAssi2025

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