Customer Advisor

2 weeks ago

Ramsgate, United Kingdom SGS Energy Full time

**Preferably a **full-time **role **howeverpart-time **hours would be considered for the right individual. (at least 20 hours per week)**

**This role will be **on-site **at our office in Manston**

Working as part of a small team office-based team you will be responsible for arranging Renewable energy solutions for a range of new and existing customers.

You will help manage the first part of the customer journey from initial enquiry through to quote receipt and sales conversion.

Key tasks
- Monitoring customer enquiries from several different sources including our website, ebay, shared mailbox, referrals and purchased leads
- Initial customer phone interaction and information gathering
- Information logging via our CRM system
- Working with the renewable energy designers to ensure designs and quotes are provide in a timely manor
- Present quotes to customers to ensure quotes are converted to a sale gaining feedback where necessary

Key skills
- Have excellent customer service and communication skills
- A natural ability to build a strong rapport with customers
- Attention to detail
- Active listening skills
- Confidence and enthusiasm
- PC literate, working knowledge of MS office systems

**Job Types**: Full-time, Part-time, Permanent

**Salary**: From £10.42 per hour

**Benefits**:

- Casual dress
- Company events
- Employee discount

Schedule:

- Monday to Friday

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- CT125GY: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you looking for a full time or part time role ?

Work Location: One location

Reference ID: SGS1

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