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Complex Support Worker
2 weeks ago
**Complex Support Worker**
**Congleton, Cheshire**
**£10 - £12 per hour DOE**
**Full/Part time shifts available**
**Drivers desirable**
**COVID Vaccination essential**
**Core elements**:
We are recruiting for a complex care supported living service for individuals severe learning disabilities, cognitive delays, limited mobility, limited communication and food intolerances. Desired knowledge, skills and experience include:
- Supporting service users to engage with activities of daily living (e.g., cooking and cleaning), home activity planning, and community access (e.g. shopping, swimming, local disco, pubs, etc)
- Working within the positive behaviour support framework and in accordance with agreed support plans and risk assessments to proactively prevent behaviour incidents, including use of de-escalation techniques to avoid behavioural crisis incidents.
- Use of autism-friendly approaches, including effective verbal communication, visual aids (e.g. symbols, schedules, traffic lights, social stories, etc), intensive interaction, and integrating a sensory diet within a person’s daily life
- Completing accurate and detailed daily documentation of care and support provided, e.g., activities, mood, significant events, behaviour incidents, etc.
- Working with the families of our service users, communicating regularly, and maintaining positive working relationships.
**About me**:
Our Service User is very much an individual. She has a range of issues to contend with, including limited mobility, limited communication, food intolerances and cognitive delays. Some people find her behaviour to be challenging, but it is driven by the difficulties she must contend with and she is not being “naughty.” In fact, we find her delightful.
Our Service User is almost entirely non-verbal but will try to communicate through limited Makaton, body signs, gestures, sounds and some words, that those who know her and listen carefully can identify. She has a strong sense of her own identity and likes to have control over her environment. She understands much more than one might think, but she has a cognitive processing delay of up to 20 seconds. Those who are patient with communications and make the effort to explain all that is happening around her, will be rewarded with a beautiful smile and infectious laughter.
Our Service User engages in a range of activities swimming, trampolining, skiing, surfing, art and craft, cookingHer current team members have the flexibility to support the activities that they most enjoy doing with her. Our service user is supported 2 to 1 on outings that involve any car journeys.
**You will**:
- Have experience and knowledge of severe learning disabilities, limited mobility, limited communication, food intolerances, behaviour of concern and cognitive delays.
**Liberty Complex Support Pay Banding**:
- £10 per hour - willing to work towards care certificate standards, 0-1 years’ experience of working with people with learning disabilities, autism, challenging behaviour, etc.
- £11 per hour - NVQ Level 2 or equivalent - or willing to work towards this. Care Certificate Standards completed, and 2 years’ experience of working with people with learning disabilities, autism, challenging behaviour, etc.
- £12 per hour - NVQ Level 3 or equivalent - or willing to work towards this. Care Certificate Standards completed and 3 years’ experience of working with people with learning disabilities, autism, challenging behaviour, etc. Completed or willing to complete adult safeguarding level 3 training.
**The 6C's Value's essential to compassionate care**:
Here at Liberty Complex Support we like to follow the NHS values essential to compassionate care. These are the following:
- Care - Care is our core business and that of our organisations; and the care we deliver helps the individual person and improves the health of the whole community. Caring defines us and our work. People receiving care expect it to be right for them consistently throughout every stage of their life.
- Compassion - Compassion is how care is given through relationships based on empathy, respect and dignity. It can also be described as intelligent kindness and is central to how people perceive their care.
- Competence - Competence means all those in caring roles mist have the ability to understand an individual’s health and social needs. It is also about having the expertise, clinical and technical knowledge to deliver effective care and treatments based on research and evidence.
- Communication - Communication is central to successful caring relationships and to effective team working. Listening is as important as what we say. It is essential for ‘No decision without me’. Communication is the key to a good workplace with benefits for those in our care and staff alike.
- Courage - Courage enables us to do the right thing for the people we care for, to speak up when we have concerns. It means we have the personal streng
