Employee Relations Advisor

**Employee Relations Advisor**

**Newcastle, NE 12 8BU**

**Full-time**

**Salary**: £30,000 - £35,000 per annum (depending on experience)

**Working hours**:40hrs between Monday - Friday, 9am - 6pm (Hybrid)

**Holidays**: 21 days plus bank holidays increases to 23 after 1 years’ service

**We have a new opening for an Employee Relations / Health & Safety Advisor to join our HR team in Newcastle.**

**With over 35 years of insight, experience, and innovation**, Verisure is known for category-creating marketing, sales excellence, innovative products and services, and customer-centricity.

**Role Responsibilities**
- Addressing employees’ concerns and handling complaints and strive to resolve them in a positive manner that benefits all parties and facilitates healthy working relationships.
- Organising and conducting investigation/disciplinary/grievance hearings, sickness and probation meetings. Supporting employees with maternity/paternity meetings.
- Offering support throughout the case and engaging with line managers.
- Taking accurate notes at hearings and meetings as required, transcribing and presenting them within the required deadline.
- Maintaining and tracking case records and documentation in a timely manner.
- Ensuring that confidentiality is always maintained and that sensitive documents that include personal information are preserved
- Working with the Employee Relations Manager in producing training materials for the business, process guidance and ‘how to’ guides for the HR teams and managers.
- Ensuring that all Health & Safety policies, procedures, rules and regulations are adhered to.
- Ensuring the Company meets its statutory obligations in all areas pertaining to health, safety and welfare at work, including statutory training and reporting.
- Ensuring that all accidents are documented, investigated and recommended improvements implemented.

**Person Specification**
- Someone who is passionate about Employee Relations and health & safety
- Has high attention to detail and a quality focus
- Strong work ethic, with high personal and professional standards
- Excellent communication and interpersonal skills and the ability to liaise with people at all levels
- Problem solver, creative and adaptable solutions
- Team player, able to collaborate and share knowledge, experience and best practice
- Thrives in a fast-paced environment and able to work independently and manage own workload

**Essential**
- Degree in HR Management or Legal.
- CIPD Qualified at least Level 3.
- 3/5 years’ experience in a similar position desirable
- Strong communication (both written and oral), negotiation and building-relationship skills
- Ability to effectively solve problems
- Ability to multi-task and experienced in handling multiple cases.
- Ability to make prompt and practical decisions, balancing risk with the commercial needs of the Company
- Analytical skills to assess situations and make accurate observations in the workplace
- Resilient, adaptable and flexible
- Practical knowledge of using MS Office.
- Advanced organisational skills with the ability to handle multiple assignments.

**Benefits Package**

We're dedicated to supporting our staff with fantastic benefits as part of your Verisure package. Your benefits will include:

- Onsite subsidised staff restaurant
- Hybrid working (up to 2 days WFH)
- Birthdays Off
- Discounted Gym & Health Club Membership
- Contributory Pension
- Free parking at Quorum Business Park near businesses such as Concentrix and Tesco Bank (Subject to Permit)
- Bupa Private Healthcare and MediCash Cash Plan
- PerkBox - discounts from major retailers such as Morrisons, M&S, Sainsburys, Tesco, Amazon and others.
- Enhanced Maternity & Paternity Schemes
- Employee Referral Cash Reward
- Employee Alarm Discount
- Cycle to work scheme

**Verisure Career Opportunities**

A career with Verisure offers far more than just a job. We offer internal mobility, training and development, international opportunities, and tools to support you develop new skills.

**About Us**

**Verisure is the leading European provider of professionally monitored security systems with 24/7 response services. **We protect **over 5.1 million families and small businesses across 17 countries **in Europe and Latin America. Our mission is to provide our customers peace of mind by protecting what matters most to them.

Thanks to a strong focus on high quality, **our customers are amongst the most satisfied and loyal in our industry.** We have some of the **strongest growth and retention rates globally in consumer-facing services **which demonstrates our exceptional service levels and strong value proposition to our customers.

**Diversity & Inclusion**

Verisure is an equal opportunities employer. We recognize the richness that diversity brings and encourage applicants from all backgrounds to apply. We champion an inclusive and collaborative culture and empower all employees to succeed and grow. Please reac