Learning Centre Assistant

2 weeks ago

East London, United Kingdom Eden Brown Education Full time

Learning Centre Assistant

South West London

Various hours available

Temporary

£14-£17 per hour

Eden Brown Education are looking for a learning centre to join the team a leading college in South West London, this will be working alongside another Learning Centre Assistant.

You will be the first point of contact for customers, both staff and students, and to handle and signpost enquiries, whatever their nature, in a friendly and professional manner. Your role will play an active role in managing learner behaviour, contributing to an environment conducive to independent learning and research. Expected to maintain a strong presence on the floor of the Learning Centre, assisting learners in their use of IT systems and software, undertaking basic IT troubleshooting, and supporting independent learning.

You will undertake projects, working directly with learners in groups and individually to deliver a range of activities and services that contribute to the personal development, health awareness, progression and participation needs of learners (including learner voice/committees, safety/health promotion, social inclusion, learner events and contract administration). Supporting students to improve their understanding of basic skills including English and maths, research, referencing and information retrieval skills and essay writing.

Within the role you undertake a range of library administrative duties as required, including shelving, supervision of work areas and ordering of materials and resources. Assist with tasks such as checking of resources, handling overdue fines, sale of stationery/ID, queries related to the use of computers and resources and provide a high level of customer service

You will need to have:

- Experience working with young people and administrative experience
- Educated to a minimum of level 2 in Maths and English
- Good IT skills
- Team player
- Sound communication and interpersonal skills
- Current DBS or willing to have one taken out

Eden Brown Synergy is an equal opportunities employer.

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