Support Worker

3 days ago

Banbury, United Kingdom UK Addiction Treatment Centres Full time

**Support Worker (Recovery)**

**Banbury Lodge, Oxfordshire**

**£12.60 per hour**

**43.75 hours per week on rolling 2 week rota**

**Shifts: 07:30 - 20:00**

**Week 1: 3 days**

**Week 2: 4 days**

Do you have a passion to help people? Come and work for The UK's leading Alcohol & Drug Rehab provider. Our mission is to provide high quality, person-centred, safe and effective treatment. We believe that anyone experiencing challenges with addiction & mental health is able to recover and achieve their true potential.

Join our mission as a Support Worker, at our centre in Banbury Lodge, Banbury, Oxfordshire

**Why Join UKAT as a Support Worker?**
- **Employee of the Month Scheme** - You could receive up to £100 each month
- ** Blue Light Card** - Enjoy thousands of discounts at your favourite retailers.
- ** Wellness Programme with BUPA** - Your health and well-being are a priority.
- ** Free Training and Development** - Grow your skills with our ongoing opportunities.
- ** Generous Holiday Entitlement** - 28 days holiday, rising to 33 days after 5 years of continuous service.
- ** Birthday Off** - Celebrate your special day with an extra day off
- ** Company Pension Scheme** - Plan for your future with our pension plan.
- ** Free On-site Parking** - Hassle-free parking available for our team.
- ** Employee Appreciation Days** - Win prizes and recognition for outstanding contributions.

**Main Responsibilities of the Support Worker**:

- Offer advice, information, and support to clients, including referrals for aftercare focused on maintaining an abstinent lifestyle.
- Assist Therapists with risk management plans and reviews.
- Ensure clients follow program rules, supporting the manager in investigating breaches, including substance testing.
- Conduct intakes, assessments, and discharges efficiently.
- Keep accurate client records and maintain databases.
- Facilitate transfers between agencies and services for clients.
- Support clients with medication reminders, conduct audits, and maintain accurate records.
- Work with clients to create recovery plans that are realistic and achievable.
- Help clients attend external appointments in line with their care plans, providing transport support or accompanying them as needed.
- Assist with day-to-day operations, helping clients manage practical aspects of daily living such as life skills, housing, and benefits.

**Desirable Criteria**:

- Strong organisational and time management skills.
- Clear verbal and written communication at all levels.
- Ability to work independently and as part of a team.
- Proficiency in Word, Outlook, and Excel.
- Excellent listening skills.
- Ability to work safely and effectively on your own.
- Strong negotiation and boundary-setting skills.
- Ability to create and review risk management plans.
- Empathy and a non-judgemental, calm approach.
- Capacity to handle high-pressure situations.
- Great customer service skills.

**What to Expect from Our Recruitment Process**:

- You'll then be invited for a face-to-face interview following a successful phone call.
- After the interview, we'll inform you of the outcome within 5 - 7 working days.

We are proud to be a **Disability Confident** employer, committed to making our recruitment process inclusive and accessible to all

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