Warehouse Operative

**About The Role**:
Role**: Warehouse Operative (Despatch)**

Location**:Birmingham** **(James House)**

Contract Type**:Permanent**

Salary Package**:£**23,907** **plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year**

Hours**:10.30 AM - 7:00 PM three days a week; 12.00 PM - 8.30 AM two days a week; Saturday and Sunday shifts every 5 weeks**

Interview Process**: 2**-stage process**

**Why SCC?**
- An inclusive workplace
- Excellent package: solid basic and company benefits
- Hybrid working & core hours in line with role requirements
- Career development and life-long learning opportunities
- Opportunity to join Europe's largest privately-owned IT Company

**Role purpose**:
**A despatch operative has the responsibility of despatching the products for a next day delivery warehouse, distribution centre, customers property or other locations. Their responsibilities are pivotal in maintaining the supply chain flow for stock levels and stock accessibility and supply of products to the engineers supporting customer needs.

**Key responsibilities**:

- **Shipments**:Meticulously verifying that all orders are correctly picked, packed, and labelled, and double-checking them against packing lists to confirm their accuracy. Quality control is crucial, with items inspected for any damage or defects before packing.
- **Checks**:To create and attach correct consignment number labels to packages, ensuring accuracy in shipping addresses and barcodes. This involves double-checking labels for clarity and correctness to prevent any delivery issues. Labels must be generated and attached promptly to keep the workflow smooth and efficient.
- **Loading**:Load items in a timely and organized manner while ensuring proper handling to prevent damage or injury. Maximizing space utilization within the vehicle is crucial, along with distributing weight evenly to maintain balance and stability during transit. Loading items accurately according to their destination and delivery route helps streamline the unloading process upon arrival. Keeping accurate records of loaded items facilitates inventory management and tracking.
- **Packaging**:Securely packaging items to prevent damage or breakage. Efficiency is key, as packaging materials should be used wisely to minimize waste and associated costs. Packaging also plays a significant role in representing the company's brand image, with attention to quality and presentation.
- **Couriers**:Create a courier based location where the products can be separated and loaded to pallets according on the courier being used. Designate a check on the pallets before being moved to make sure no consignments are contaminated on to the incorrect pallet.
- **Manifests**:Create manifests ensuring that all items are correctly documented for transportation. Compliance with regulations and requirements Verification involves double-checking the manifest against the actual items to confirm accuracy. Accessibility ensures that the manifest is readily available when needed. Communication of important information about the items being transported is facilitated through the manifest. It also serves as a tool for tracking the movement of the product / work Orders.
- **Information**:Ensuring that information provided is precise, reliable, and consistent. It involves double-checking data against reliable sources or standards to confirm correctness and paying attention to detail to avoid errors. Timeliness are also important, as information must be delivered promptly to maintain its relevance and usefulness. Quality control measures are essential to uphold accuracy standards, and establishing feedback mechanisms allows for continuous improvement.
- **Consignments**:Ensure an end of day manifest is created for the Fedx / TNT courier, Make sure the pallets being moved are wrapped adequately and are in a good condition with the consignment label applied in a safe and secure way.

**Skills and experience**:

- Consignment updates play a crucial role in keeping stakeholders informed about the status and location of consignments. The primary objectives are to provide real-time and accurate information, ensuring transparency and communication throughout the consignment's journey. By offering clear updates, including any delays or issues encountered, companies can enhance customer satisfaction and address problems promptly. Comprehensive documentation of updates allows for efficient tracking and auditing, while streamlining the update process ensures timely and effective updates.
- To provide timely and accurate updates, ensuring transparency and communication throughout the work order process. By offering clear updates, including any changes or challenges encountered, organizations can address issues promptly and facilitate coordination between teams or departments involved.
- To ensure that labels are clear, accurate, and compliant with relevant regulations and standards. Labels