Groups Admin Executive Park Plaza Regional Office

3 days ago

London, United Kingdom PPHE Full time

Love providing great service and being part of uplifting moments? Take the next step in your career with us as a **Groups Admin Executive**. PPHE is the ideal location for you to develop your skills as a **Groups Admin Executive** and shine in a collaborative team environment.

The primary duty of the **Groups Admin Executive** is to ensure smooth and efficient execution of all group administrative tasks and deliver accurate and friendly service of a superior quality to all Park Plaza clients, creating customer satisfaction.

We are looking for a **Groups Admin Executive** who:

- Has previous experience working within a hotel Reservations department
- Has experience in adhering to hotel & company procedures
- Has excellent customer service skills and is passionate about exceeding guest expectations
- Can work in a fast-paced working environment and remain calm under pressure
- Be able to demonstrate experience in complaint handling
- Can maintain high standards of work whilst dealing with high volume
- Possesses a good command of English and has excellent communication skills (written and verbal)
- Has excellent interpersonal, communication and presentation skills and is able to connect with others.

Benefits of working for us as a **Groups Admin Executive**:

- 30 Days of Holiday a year
- Competitive Salary
- Discounted hotel staff rates
- Free food on shift
- Great Learning and development opportunities

**Salary**: £24,000.00 per year

**Benefits**:

- Discounted or free food
- Employee discount
- Referral programme

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Overtime
- Weekend availability

Supplemental pay types:

- Bonus scheme

Work authorisation:

- United Kingdom (required)

Work Location: One location

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