Operations Manager

**Company Description**

Warrens is a fast-paced business, collecting and delivering fresh/long life bakery products. We are the primary distributor for Tesco and JS, also working with other daily FMCG customers such as Asda, Aldi, Lidl, Waitrose, Morrison’s, Iceland, Ocado andBookers.

The role of the **Operations Manager (Nights)** is to ensure the safe and efficient operation of the warehousing functions, whilst maintaining leading standards of customer service and employee engagement. This is a really exciting time to joinWarrens as an Operations Manger, as we are in the process of moving to a brand new site with excellent facilities

**Shift Pattern: NIGHTS working on a 4o4o rota.**

Our friendly team is now hiring a positive and proactive Operations Manager, based at our impressive new site in Crick. We are an extremely fast-paced and growing company, with a diverse team. We are looking for an Operations Manager we can maximise siteoperational performance by providing a strong ethos of leadership and engagement. In this role you will have complete understanding of the operation and closely manage customer requirements, ensuring that a variety of challenging KPIs are consistently achieved.Health, Safety and Quality will be number one on your agenda and there will be considerable opportunity to develop both the team and new ways of working. Experience of CI (ideally programs such as Kaizan, Six Sigma and Lean) and knowledge of a retail typeenvironment would also be a huge plus.

Are you able to think and work both strategically and operationally? Do you enjoy communicating at all levels with a commitment to unrivalled customer service? Do you have a sound track record in developing and leading teams? Have you managed financial targetsand costs? If so this might be just the role for you.

**Qualifications**

Further experience and skills we're looking for:

- Ensure all departmental internal as well as contractual client KPI’s are achieved or exceeded to consistently meet stakeholder expectations.
- Develop and lead a culture of continuous improvement with the development of new and innovative ways of working in order to enhance operational performance and people development
- Manage and develop the entire operational team, identifying key team members for the future and ensuring they are able to fuel the Company’s growth and succession plans.
- Recruit, train and retain a team of staff that are committed to quality in line with the customer’s expectations as a premium brand.
- Creation and deployment of a site communication strategy that is informative and exciting whilst ensuring full colleague involvement.
- Pro-actively manage any other internal or external relationships as necessary ensuring a high level of professionalism at all times.
- Identify and implement appropriate visual management techniques and control measures throughout the operation
- A proven track record in managing high volume, high service driven warehouse operations.
- A positive can do outlook with the determination and tenacity to succeed.
- Proven ability of where personal drive, commitment and enthusiasm has led to business success
- A highly confident and proactive individual able to represent the Company and customer.
- A good knowledge of all MS Office packages
- Knowledge of WMS would be advantageous

**Additional Information**

What you get in return:

- Competitive basic salary
- 33 days holiday (pro rata based on shift)
- Bonus
- Private health care
- Life assurance
- Pension scheme
- Retail discounts

This is a fantastic opportunity to join a personable and growing business with plenty of opportunities for development.