Third Party Auditor

**Description**:
It’s an exciting time to join AXA Retail and we are now looking to recruit a number of Third Party Auditors, to carry out audits of AXA Retail Delegated Authority brokers and other in scope third parties. Focusing on their adherence to relevant underwriting rules and guidelines, assessing their management of conduct risk and reviewing any other processes undertaken by third parties on behalf of AXA.

This will be done by carrying out a review, providing feedback results and assisting with action planning to mitigate any issues within the processes and practices, ensuring continuous improvement. At AXA we’re adopting a Hybrid way of working, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers.

**What you’ll be doing**:

- Create and maintain a schedule of audits in line with the requirements of the AXA Retail Leadership Team and adhering to the AXA UK Delegated Authority Policy, or other associated policies.
- Carrying out detailed preparation and planning for each audit including selection of random representative sample of cases, maintenance of question sets and clear communication plans.
- Executing audits, ensuring all cases reviewed consistently and within timescales.
- Documenting and presenting the audit findings to the key stakeholders.
- Provide analysis on the results of the audit along with recommendations for improvements to assist with the action planning process.
- Development of relationships with all internal stakeholders and external stakeholders such as Delegated Authority Brokers
- Look for opportunities to improve working practices and procedures making recommendations for change where appropriate.
- To work closely with Audit colleagues to develop a holistic audit approach, assessing broker technical and customer conduct performance.

**Qualifications**:

- In depth technical knowledge of Underwriting procedures and processes
- Strong knowledge of FCA / PRA requirements, particularly focused on Conduct Risk
- Ability to adopt a risk-based approach to their work
- Ability to analyse data and report
- Working knowledge of Microsoft Word, Excel, SharePoint and Powerpoint
- Ability to build relationships and engage with staff at all levels within and outside the organisation, Broker relationship experience advantageous
- Good understanding of the importance of ensuring good customer outcomes in line with regulatory expectations
- 5 years Underwriting experience, particularly Personal Lines Intermediary (desirable)
- 2 years Audit, Conduct Risk and Customer Outcomes experience (desirable)
- Internal QA experience or Risk & Compliance knowledge (desirable)

As a precondition of employment for this role, you must be eligible and authorized to work in the United Kingdom.

**What we offer**:
One of the best things about joining AXA is our rewards package. At AXA UK, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that.

You can expect to receive:

- Competitive annual salary dependent on experience.
- Annual company & performance-based bonus
- Contributory pension scheme (up to 12% employer contributions)
- Life Assurance (up to 10 x annual salary)
- 28 days annual leave plus Bank Holidays
- Opportunity to buy up to 5 extra days leave or sell up to 3 days leave
- AXA employee discounts
- Gym benefits

Our ambition is to become one of the most inspiring companies to work for, as such we’re committed to supporting employee needs, providing meaningful career development and celebrating differences. We understand that everyone has individual work and home life responsibilities, therefore we’re happy to discuss flexible working arrangements for this role, should this be a requirement for you.

**About AXA**:
With a presence in over 60 countries, and 165,000 employees serving the needs of 107 million customers, AXA is big.

But never too big to care for every single person who works here. So when you join us, we promise to put our collective might behind you and your career.

You’ll work in an open and supportive environment where you’ll be developed, challenged and encouraged to move around to achieve even bigger and better things - nationally and internationally. You’ll learn directly from senior leaders, from the best in our business. And you’ll enjoy real responsibility, really early on.

Every large company today talks about supporting diversity and inclusion. But at AXA UK, these values form an integral part of everything we do. For us, it’s about bringing together the best talent, helping people to realise their full potential by being 100% themselves at work and delivering outstanding service to everyone - regardless of difference.

Proud to be part of the AXA Group, a global insurance brand and a worldwide leader in financial services, AXA Insurance businesses employ over 5,500 in a network of offices across the UK