Customer Service Coordinator

2 weeks ago

Clifton, United Kingdom Vistry Group PLC Full time

Role Overview:
**In a Nutshell**

We are pleased to say, this role can accommodate agile working arrangements.

**This is a Fixed Term Contract for 12 months covering Maternity Leave.**

**Let’s cut to the chase, what’s in it for you**
- Competitive basic salary and annual bonus
- Agile working possible (dependent on role)
- Up to 33 days annual leave plus bank holidays
- Private Healthcare and Dental Insurance
- Competitive contributory pension scheme
- Life assurance - 4 x your annual salary
- Share incentive schemes
- Employee rewards portal with many more benefits

**In return, what we would like from you**
- Behave in line with our company values - Integrity, Caring and Quality
- Previous experience working within a similar environment
- Good understanding of Microsoft Office, Excel, Outlook
- Ability to handle complaints and difficult situations
- Touch Typing
- A calm and cheery personality
- Patience and calmness under pressure
- A sense of humour
- Good planning and organisations skills
- Problem solving and decision-making skills
- A polite, tactful and assertive attitude
- Excellent communications skills
- Good team working skills

Desirable
- 5 GCSE’s or equivalent including Maths & English
- Experience working for a residential house builder ideally within the customer facing environment
- An understanding of building regulations and legal obligations.
- A good understanding of written English Grammar

**More about the Customer Service Coordinator role **
- To address and respond to Customer issues in a prompt and organised way.
- To deliver an excellent customer service, understanding and empathy to our customers
- To liaise with internal departments and form excellent working relationships as part of the larger team.
- To communicate effectively and regularly with colleagues and management
- Issue instructions to Sub-contractors and follow up to ensure prompt resolution
- Follow up all outstanding remedial works and take appropriate action to ensure works wherever possible are completed within a 28-day period.
- Keep our database system up to date at all times.
- Carry out general administrative duties.
- Work directly with the office manager to ensure our KPI’s are in line with company guidelines
- Learn and at all times adhere to the company Health and Safety requirements

**Finally, let’s tell you a bit more about us**

At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do.

  • Customer Services Coordinator

    2 weeks ago

    Clifton, United Kingdom Vistry Group PLC Full time

    Role Overview: **In a Nutshell** We are pleased to say, this role can accommodate agile working arrangements. **Let’s cut to the chase, what’s in it for you** - Competitive basic salary and annual bonus - Agile working arrangements possible for this role - 28 days annual leave plus bank holidays, and the option to buy up to 5 days per annum - Private...

  • Planning Coordinator

    3 days ago

    Clifton, United Kingdom IPS Full time

    Company Description IPS - The UK’s Market Leading Co-Packer, working with some of the best known food brands to provide cost-effective and innovative co-packing, co-filling and co-manufacturing solutions. Our comprehensive range of contract packing services have been developed and tailored in response to the requirements of our clients. Our York site are...

  • Customer Service Assistant

    2 weeks ago

    Clifton, United Kingdom Wilko Full time

    **CUSTOMER SERVICE ASSISTANT**: - Hourly Rate - ** 10.62** - Location - ** Clifton** - Contract Type - ** Permanent** - Hours / Specific Hours - ** / Fully Flexible throughout the week** **The Vacancy** We love our customers. They’re just like our Customer Service Assistants - people who want to get on with stuff, get things done and get hands-on too....

  • Service Controller

    4 days ago

    Clifton, United Kingdom Dawsongroup plc Full time

    About this Role We're on the lookout for a Service Controller to keep our EMC hire fleet in peak condition.In order to make an application, simply read through the following job description and make sure to attach relevant documents.Youll manage the day-to-day service function, coordinating engineers and third-party suppliers to deliver fast, safe, and...

  • Retail - Customer Service Assistant

    2 weeks ago

    Clifton, United Kingdom Wilko Full time

    **Retail - Customer Service Assistant**: - Hourly Rate - ** 10.62** - Location - ** Clifton** - Contract Type - ** Permanent** - Hours / Specific Hours - ** / fully flexible throughout the week** **The Vacancy** We love our customers. They’re just like our Customer Service Assistants - people who want to get on with stuff, get things done and get...

  • Customer Service Asst. Evening

    7 days ago

    Clifton, United Kingdom Wilko Full time

    **Customer Service Asst. Evening**: - Hourly Rate - ** 10.00** - Location - ** Clifton** - Contract Type - ** Temporary** - Hours / Specific Hours - ** / Fully flexible between 4pm and 11pm, 7 days a week** **The Vacancy** We love our customers. They’re just like our Customer Service Assistants - people who want to get on with stuff, get things done and...

  • Customer Service Assistant Level 1

    2 weeks ago

    Clifton, United Kingdom Wilko Full time

    **Customer Service Assistant Level 1**: - Hourly Rate - ** 10.62** - Location - ** Clifton** - Contract Type - ** Temporary** - Hours / Specific Hours - ** / Fully Flexible Sunday-Saturday Between 8am-8pm** **The Vacancy** We love our customers. They’re just like our Customer Service Assistants - people who want to get on with stuff, get things done and...

  • Customer Service Assistant Level 1

    7 days ago

    Clifton, United Kingdom Wilko Full time

    **Customer Service Assistant Level 1**: - Hourly Rate - ** 10.00** - Location - ** Clifton** - Contract Type - ** Temporary** - Hours / Specific Hours - ** / fully flexible** **The Vacancy** We love our customers. They’re just like our Customer Service Assistants - people who want to get on with stuff, get things done and get hands-on too. That’s why...

  • Business Unit and Sales Coordinator

    2 weeks ago

    Clifton, United Kingdom CBRE GWS Full time

    Job Title: Business Unit & Sales Coordinator Location: Bristol Why CBRE? When you join CBRE you will have the support and resources of a global firm where an entrepreneurial mind-set is encouraged. You'll realise your potential with challenging work, fast-paced assignments, an environment of constant learning and commitment to results. To enable your...

  • Customer Service Advisor

    5 days ago

    Clifton, City and Borough of Salford, United Kingdom GAP Group Ltd Full time

    Hire & Sales Coordinator Are you ready to bring your energy, drive, and customer-first mindset to a fast-paced, high-impact role? We're looking for an enthusiastic Hire & Sales Coordinator to join our dynamic Trenching & Shoring division. If you thrive on building relationships, love solving problems, and enjoy the buzz of a busy depot environment, this is...