QA Manual Tester

1 day ago

Newcastle upon Tyne, United Kingdom Oak Engage Full time

**Join Oak Engage - Where Communication Meets Connection**:
At Oak Engage, we’re on an exciting growth journey—backed by a major investment from NorthEdge to scale our impact and redefine the future of employee engagement. Trusted by some of the UK’s biggest brands, including Aldi, Burger King, and NatWest, we help organisations connect, engage, and empower their people through smarter, more personalised internal communication. With our next stage of expansion underway, we’re building a team of bold, ambitious thinkers ready to make their mark at a high-growth, purpose-driven SaaS company. If you’re looking to shape the future of work and grow alongside a company that’s going places, now’s the time to join Oak.

**Key Responsibilities**:

- Perform functional, regression, smoke, exploratory, and acceptance testing.
- Test across multiple devices, browsers, and operating systems to ensure compatibility and consistency.
- Document clear and reproducible bug reports, working closely with developers to resolve issues.
- Collaborate with Product Managers, Developers, and QA colleagues to ensure requirements are testable and delivered with quality.
- Contribute to test plans, release notes, and QA documentation.
- Provide feedback on UI/UX improvements to enhance usability and user experience.
- Assist in ensuring compliance with performance, security, and accessibility standards.
- Support the wider QA team with test coverage, metrics, and process improvements.

**Requirements**:
We are seeking a Manual Tester with a strong eye for detail and a passion for improving software quality. The role will focus primarily on manual testing across our multi-functional intranet platform, ensuring new features, enhancements, and fixes are tested thoroughly before release.

This role will suit someone meticulous, methodical, and enthusiastic about catching issues early, while also contributing to continuous improvement across the QA function.

**Essential**
- Proven experience as a Manual Tester / QA Analyst, ideally within a SaaS or product-based company.
- Strong understanding of software testing principles, methodologies, and defect life cycle.
- Excellent attention to detail with a systematic approach to identifying and documenting issues.
- Strong communication and collaboration skills.
- Ability to prioritise tasks, manage workloads, and work to deadlines in an agile environment.

**Desirable (added bonuses)**
- Experience with mobile app testing (iOS and Android).
- Knowledge of UI/UX testing and ability to provide feedback on user journeys.
- Familiarity with automation tools (e.g., Playwright, Cypress, Selenium).
- Understanding of performance and load testing tools (e.g., JMeter, k6).
- Awareness of accessibility standards (WCAG 2.1/2.2) and use of accessibility testing tools.
- Basic API testing knowledge (e.g., Postman).
- Familiarity with Azure DevOps or similar test/issue tracking tools.

**Benefits**
- A meaningful role in a mission-led SaaS company with strong growth and product-market fit
- The chance to work with household brands and solve real-world enterprise challenges
- Flexible hybrid or remote working options
- Private health insurance, life insurance, and Employee Assistance Programme (EAP)
- Gym contribution and travel allowance
- Enhanced maternity, paternity, and discretionary leave
- Generous holiday policy (25 days + Bank Holidays + additional discretionary days)
- Regular team socials and a positive, collaborative culture

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