Admin Officer

3 days ago

South West London, United Kingdom Brook Street Full time

**Key Responsibilities**: **Administration* **Preparing papers and files for court, tribunals, hearings and meetings* Producing court/tribunal documents.* General photocopying and filing.* Creating and updating records on in-house computer system and data input. Post opening and dispatch.* Preparing Court Rooms.**Drafting* **Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions**.Operations** Clerking civil and family courts, tribunals and hearings, ensuring papers & materials are available / up to date.* Assisting court users, supporting listing and rota management, checking files.* Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting. fines and fees etc, including the use of chip and pin.* Handling counter (face to face), written and telephone enquiries.* To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive.**Processing Casework.** Managing the DCJ's Diary, Listing cases as needed and sending out hearing notices..** **Including standard documentation and information, court orders, claims, fines and fees, legal aid.* Resulting courts accurately, interpreting accurately the information required on a court file* To work to workload targets in terms of throughput and accuracy.** Checking and Verifying** ** **Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures - Ensuring compliance and administration documentation meet quality standards **Collecting and Assembling Information** - Work may require interpretation of source materials, preparation of bundles, chasing - Collect / assemble information to prepare for and run the daily TIB meeting, as required **Communicating with the Public, the Judiciary, other Court and Tribunal Users and Representatives of other Agencies and Organisations** - Communicate and work with the Judiciary, Magistracy, the Cluster Managers, Court staff, and other internal / external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions. - To deliver a helpful, prompt, polite and "right first time" service to our internal and external customers **Other Duties** The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post. **Essential Skills & Criteria**: - Strong customer focus and service skills - Experience of working in an administrative role in a customer focussed environment. - Proficient with IT and Microsoft Software packages - Excellent communication and organisational skills - ** Other duties as required.** .

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