Shared Service Centre Administrator

**Date**:18 Jun 2025

**Location**: Gatwick, GB

**Company**:Civil Aviation Authority

**Salary**: £24,000 to £26,500 per annum - dependant on experience

**Contract Type**: Fixed Term Contract for 12 months (multiple opportunities available)

**Location**: Crawley, West Sussex (Our Gatwick Office)

**Security Level**:BPSS

We are the UK's aviation and aerospace regulator and recognised as a world leader in its field. Our activities are diverse, enabling the aviation industry to meet the highest safety standards, and we pride ourselves on our ability to adapt to the constantly evolving aviation environment.

**The Role**

**About You**

We need people who are great team players with a collaborative approach, able to work in an environment of change and are comfortable with switching focus depending on workload demands. As this is a high-paced environment, you will need to be proactive, not afraid of challenges and willing to go the extra mile to ensure the delivery of tasks and deadlines are met.

IT skills in a range of Microsoft packages and using bespoke databases and systems are essential as well as the ability to communicate clearly and professionally, both verbally and in writing. You will need to be conscientious in your own work with an emphasis on quality and high standards, as well as having an eye for detail when checking and reviewing documentation received into the department. Previous experience of working in a customer service or aviation related setting would be an advantage but not essential.

**What Can We Offer You?**

We are focused on the development of our people, and you will have the opportunity to work alongside creative and collaborative team members who are keen to make a difference to the CAA.

**Additional Information**

For many appointments within the CAA, these roles require access to operationally sensitive infrastructure and/or Nationally Protected information. For these roles the post holders must undergo National Security Vetting and achieve the appropriate level of clearance.

To be vetted you must have the right to work in the UK so that meaningful checks can be undertaken.

• For more information on BPSS clearance please visit - _BPSS clearance_

The CAA values high ethical standards and personal integrity among employees. If invited for interview you will be asked to complete a declaration of interest.

**Relocation & Property**

As a member of the Disability Confident scheme, applicants who meet the minimum criteria for a role with us will be guaranteed an interview. If you require an adjustment for any reason, please let us know.

**Working With Us**

We are on a journey towards being increasingly adaptable, where our colleagues collaborate as part of cross-functional teams. This approach ensures we never stop learning together. It also means that you may become involved in activities that take you out of your day-to-day role, providing you with opportunities to develop and grow your career with us.

We have embraced hybrid working and offer flexible working patterns, being open to having a conversation about what works for you. We know where and when we work is important in achieving a work-life balance.

We offer a range of excellent benefits such as flexible working arrangements, free onsite gym at Gatwick, discounted gym membership for London, 28 days annual leave, additional 5 days leave purchase scheme, a generous pension scheme and much more

**Our Values**

Do The Right Thing, Never Stop Learning, Build Collaborative Relationships, Respect Everyone

• **Closing Date**:Sunday 6th July 2025

**Interview Date**:Monday 14th and Tuesday 15th July 2025

**No recruitment agencies please.**

**Job Segment**:Law, Aerospace, Aviation, Legal