Recruitment Executive

**Fixed term for 9 months**

**Who are Triage?**

Triage provides information, advice, guidance, skills, workplace training, work preparation and supportive recruitment services that help people secure a job, progress in the workplace and build meaningful careers.

Delivering from locations across Scotland and North East England, Triage partners with multiple public, private and community organisation. Working with local, regional and national stakeholders, prime contractors and Jobcentre Plus, we deliver employment, education and training programmes that respond to the social, cultural, inclusive and economic growth agendas.

We are looking for people to join us, who reflect our values of excellence, respect, integrity, inspiration and innovation. In other words, if you have a true passion for working with and helping others, Triage could be the employer for you.

**Your new role**

A Recruitment Executive is responsible for managing the employer services process for their local area. This will be done through the sourcing of sustainable employment opportunities for programme participants within the local employer market and ensuring service levels exceed employers’ expectations.

A Recruitment Executive will strictly adhere to all guidelines in accordance with the programme’s requirements and Triage policies and procedures and have a passion for supporting people and making a real difference to others.
- Business Development_
- Identifies new business opportunities that match the caseload requirements and capabilities
- “Sells” the skills and abilities of our participants to the employer
- Promotes and creates an awareness of the entire range of Triage services including work experience/trial opportunities, vocational and accredited training as well as vacancies
- Identifies other employer-led business opportunities when opportunities arise e.g. growth sectors
- Maximises on repeating business and developing existing accounts
- Identifies organisations with potential for providing recruitment opportunities at Triage locations or programmes.
- Customer Service & Relationship Management_
- Educates operations teams and programme participants about opportunities available in key industry sectors.
- Ensures all recruitment services are delivered in accordance to Key Performance Indicators (KPIs) identified within SLAs.
- Ensures employers’ requirements and expectations are met at all times
- Provides information, advice and guidance to employers on how to attract, select, support and retain disabled talent, promoting where appropriate Disability Confident scheme.
- Work with employers to identify ways in which they might structure roles to provide greater accessibility to participant groups e.g. promoting job sharing/part-time hours providing greater accessibility for carers, work trials to increase awareness of opportunities, adjustment duties to enable participants with health conditions / disabilities to access and sustain in employment.
- Represents Triage at external meetings to keep abreast of employment opportunities in the area and identify and influence opportunities to influence the design and approach of such initiatives / new opportunities.
- Embrace a culture of continuous improvement and openly share and promote best practice between colleagues and partners, striving for excellence across all areas of delivery
- Service Delivery_
- Ensures information on vacancies are captured accurately on internal system and that they are communicated promptly to the operations teams
- Offers the operations teams sufficient quality information to inform decision making on matching participants with Employers.
- Ensures all outstanding employer opportunities are highlighted to the operations teams.
- Provides briefing sessions (both Recruitment Executive led and employer led) to participants as and when required e.g. providing taster sessions to showcase different sectors for participants with limited work experience or who are seeking or need to change their career and to make them aware of the realities of each sector (e.g. working hours, work culture and expectations etc.)
- Provides feedback to Advisers and management as appropriate where any issues are identified by employers to ensure we can rectify any shortcomings in our service offering and be responsive where in-work adjustments are required.
- Produce and share monthly and quarterly information on local labour market trends e.g. growth sectors, seasonal demand, hard to fill roles / skills gaps.

**Post Placement Service and Support**
- In conjunction with the Employment Advisor, provides advice and guidance to ensure employers have sufficient understanding and access to support, in order to manage any in-work adjustments that may need to be made to accommodate participants with health conditions e.g. employer toolkits, management training etc.
- Collates all necessary contractual paperwork within agreed timescales.
- Provides feedback to op