Administrator

1 day ago

Dartmouth, United Kingdom Clive's Purely Plants Full time

This is a key role in the business and the face and voice of Clive’s to our many trade customers, suppliers and consumers. Supporting the Production Planner (covering holiday) and the Manager, this role has two key responsibilities: the planning and execution of the production process from receipt of customer sales order through to delivery and all associated administration, along with the purchasing of our ingredients, consumables and stationery. This varied role requires a keen attention to detail, the ability to problem solve, and to work on a range of duties concurrently.

**Responsibilities**:

- Providing a warm welcome to Clive’s as the first point of contact for all telephone enquiries and visitors.
- Production administration, including planning, processing customer orders, liaising with the kitchen with weigh sheets, through to invoicing (printed and online portals) and ensuring a timely delivery to the customer.
- Monitoring sales by product, interpreting data to assist forecasting orders and ingredient demand.
- Booking and tracking all customer deliveries, through third party hauliers.
- Ordering all ingredients, consumables, stationery, etc, ensuring goods received as expected and as ordered, taking action as required, and submitting complete documentation to the Finance Manager for payment.
- Providing excellent customer service to all Clive’s customers - from receiving trade customer orders through to delivery to their site, and handling any consumer correspondence - all in accordance with Clive’s brand values.
- Retain accurate records of ingredients usage.
- Support Production Manager as required.

**Qualifications and Experience**
- Previous office management experience
- Thorough knowledge of Excel and word
- Strong organisational and planning skills
- Excellent time management skills and the ability to multi task and prioritise workload

**Skills and Personal characteristics**
- Excellent levels of literacy and numeracy
- A friendly, approachable and professional manner
- Positive outlook and ‘can do’ attitude
- Self-motivated with a desire to complete tasks on time and to a high standard
- A passion for continuous improvements, able to commit to a task or project, and see it through to completion
- Able to give and receive constructive feedback
- Analytical approach to problem solving. Able to analyse data, draw conclusions and take action
- A positive influence on colleagues
- Good communication skills - on person, on phone and electronically
- Able to assess priorities and act to make sure Production has materials required to complete customer orders
- Able to adapt and reach when things don’t go to plan

**Job Types**: Full-time, Temporary contract
Contract length: 1 month

**Salary**: £22,000.00-£25,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Dartmouth, TQ6 9LA: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

Work Location: In person

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