Property Loss Adjuster

6 days ago

Kingston upon Thames, United Kingdom Davies Group Full time

**Property Loss Adjuster**

**We have open opportunities in and around the below regions**:

- **
South-East England/London**

As our next Property Loss Adjuster, you’ll handle a range of claims of varying complexity and value; and you’ll enjoy working to a broad and busy caseload. You will also be motivated by every day being different. So, you’ll need to come to us with a strong background in both Domestic and Commercial claims, and the appetite to operate in a remote team within a fast-paced and continually evolving environment.

**Duties & Responsibilities**:

- Work to achieve agreed activity levels with the intention of continuously reducing WIP throughout the year
- Process all invoices and approve estimates within 5 working days of receipt/agreement
- Take responsibility for issuing interim fees during the claim life cycle as highlighted centrally
- Full completion of all prepared site note templates and associated documentation within set SLA’s
- Ensure that the data contained in Cq is accurate at all times
- Assist in maintaining accurate management information by completing spreadsheets as necessary
- Reduce elapsed timescales by providing and fostering a pro-active approach to file management
- Identify cases of possible fraud and recoveries and refer as appropriate within set SLA’s
- Work to ensure correct policy interpretation and validation
- Prepare, check and approve where appropriate, reports for clients in accordance with agreed SLA’s and formats
- Ensure files are up to audit standards at all times
- In conjunction with designated colleagues pro-actively update customers and clients where necessary in accordance with agreed client SLA’s
- Take responsibility for following agreed/documented procedures when dealing with problems and complaints
- Build good working relationships with clients and staff, internal and external to the Davies Group
- Maintain an awareness of business opportunities and refer all identified opportunities to Davies Group
- Responsible for out of hours calls into the Davies Group via a pre-set rota

**Skills & Experience**:

- High level of Property Loss Adjuster experience
- Already hold or working towards recognised professional qualifications at a diploma level
- Accuracy, attention to detail and an analytical approach
- Strong verbal and written communication
- Demonstrable experience of organising and managing own workload is essential
- Ability to work in a fast paced and changing environment where flexibility is required to accommodate peaks and troughs in workload
- Excellent time management to be able to work to short/changing deadlines
- 5 Grade A-C’s GCSE’s or equivalent including Maths and English
- Being prepared to work nationally on occasion with overnight stays
- Being prepared to work on standby on a rota and during busy times at weekends and public bank holidays

**What We Offer**:

- Company car allowance
- Bonus scheme
- Pension - contribution matched up to 5%
- Life Assurance (2 x basic salary)
- Eye Test Vouchers
- Access to Employee Assistance Programme
- Access to training and professional qualifications

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