Head Waiter/supervisor

**Job Overview**
We are seeking a dedicated and experienced Head Server to join our dynamic team in a fast-paced restaurant environment. The Head Server will play a crucial role in ensuring exceptional guest experiences by leading the front-of-house team, managing service operations, and maintaining high standards of food safety and hospitality. This position requires strong leadership skills, a passion for the culinary arts, and an ability to effectively manage time and resources.

**Duties**
- Oversee daily restaurant operations, ensuring smooth service and guest satisfaction.
- Train, mentor, and manage the serving staff to deliver exemplary guest services.
- Coordinate with the kitchen team to ensure timely food preparation and delivery.
- Implement and uphold food safety standards and hygiene practices throughout the restaurant.
- Assist in menu planning and suggest upselling techniques to enhance guest experience.
- Handle guest inquiries, complaints, and feedback professionally to maintain a positive dining atmosphere.
- Conduct regular inventory checks of food supplies and assist with ordering as needed.
- Maintain knowledge of menu items, ingredients, and culinary techniques to provide accurate information to guests.

**Qualifications**
- Previous experience in a Indian restaurant or hospitality environment is essential; experience as a Head Server is preferred.
- Strong understanding of food preparation, culinary techniques, and kitchen operations.
- Excellent time management skills with the ability to prioritise tasks effectively under pressure.
- Proficient in basic maths for handling transactions and managing bills.
- Demonstrated ability in upselling products to enhance guest satisfaction and increase sales.
- Exceptional guest service skills with a friendly and approachable demeanour.
- Knowledge of food safety regulations and best practices is highly desirable.

Join us in creating memorable dining experiences for our guests while leading a passionate team

**Job Types**: Full-time, Part-time

Pay: From £12.00 per hour

Expected hours: 20 per week

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Free parking

Schedule:

- Every weekend
- Monday to Friday

**Experience**:

- Hospitality: 1 year (preferred)
- Bartending: 1 year (preferred)

Work Location: In person

Reference ID: HEAD WAITER
Expected start date: 14/01/2025