Facilities Assistant

**Facilities Assistant**
- **Salary - up to £24,000.00**:

- **Bonus up to 10% of salary**:

- **Benefits: Healthcare/ life assurance plan/ Perkbox/ gym discounts/ retail discounts/ free on-site parking**:

- **Long term incentive scheme**:

- **31 days holiday (incl: public holidays) - rising to 33 with service**

**Who are we?**

We’re a market leader in acquiring and managing vulnerable customers, helping them to find an affordable solution and sustainable pathway to clearing their outstanding debts. Having built a solid reputation for being the specialist in our sector, we’ve won some pretty impressive GOLD standard awards over the last several years from Investors in People and Investor in Customers.

**What will you be doing?**

Reporting to the Office Services Coordinator, you’ll provide day to day basic maintenance and caretaking of the offices. You’ll be responsible for:

- Overseeing onsite activities for all contractors on site for security, cleaning, maintenance, renovations, and office space reconfigurations.
- Ensuring that office equipment is in good working order, stationary is replenished, and all employee facilities are always clean and tidy, basic office furniture moves, renovations and repairs. You will be responsible for complying with all relevant safety, health and building maintenance regulations.
- Ad-hoc reception duties including welcoming visitors, taking deliveries and general reception enquiries.
- Responsibility for weekly fire alarm testing & periodic drills, H&S risk assessments, incident & accident reporting and logs.
- Oversight of meeting room services, including basic IT set ups, catering and room set up, refreshments and clearing away when meetings have finished.
- In the absence of the Office Services Coordinator, managing the facilities inbox and responding to ad-hoc requests within SLA.
- Responsible for replenishing consumables around the office, including staff kitchens, WCs, and stationary, sundries (tea, coffee, milk, buffets, etc.,) and notifying the Office Services Coordinator when supplies are running low.
- Taking meter readings for gas and electricity on a monthly basis to ensure that invoicing is accurate.
- Undertaking weekly building inspections across the offices, carrying out basic remedial work where possible, and reporting more significant findings to the Office Services Coordinator.
- Carry out the duties of Fire Marshal and First Aider for the business.

**What you’ll need**
- Ideally a H&S qualification such as IOSH or NEBOSH.
- Environmental management system awareness.
- Management or supervision of 3rd party suppliers such as security and cleaning.
- Fire Marshal competency certificate.
- First Aid certificate.
- Strong admin skills in MS Office experience, including Teams & Visio.
- Strong organisational skills.
- Self-motivated but with the ability to work collaboratively with different teams across the business.
- Excellent levels of attention to detail to ensure your work is accurate and of high quality.
- Demonstrating resilience and agility in your approach to work - we're fast paced and sometimes we’ll need to juggle or prioritise.
- Being creative - we love hearing new ideas from our colleagues about how we can do things better.

Our values are rooted in honesty, empathy, and transparency - for our colleagues our customers and our clients. That’s why equality, diversity and inclusion are so important to us; because when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business.

**Job Types**: Full-time, Part-time, Permanent

**Salary**: Up to £24,000.00 per year

Additional pay:

- Bonus scheme
- Loyalty bonus
- Yearly bonus

**Benefits**:

- Casual dress
- Company events
- Company pension
- Life insurance
- On-site parking
- Wellness programmes

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Pudsey: reliably commute or plan to relocate before starting work (required)