Coo Chief of Staff

**Details**:
**Reference number**:

- 240367**Salary**:

- £60,500 - £65,308**Grade**:

- Grade 6- GPA Grade 6**Contract type**:

- Fixed Term
- Loan**Length of employment**:

- 12 Months**Business area**:

- GPA - Chief Operating Office**Type of role**:

- Administration / Corporate Support
- Business Management and Improvement
- Property
- Risk Management
- Secretarial**Working pattern**:

- Flexible working, Full-time**Number of posts**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Birmingham, Leeds, Manchester, Newport, Nottingham, SwindonAbout the job

**Summary**:
The Government Property Agency is changing the way the Civil Service works and is at the forefront of Government's transformation agenda; reshaping the relationship civil servants have with their place of work. The Agency is central to the delivery of key Government policies including moving 22,000 Civil Service roles out of London by 2030 and tackling climate change by contributing to the Net Zero agenda. To do this we are delivering a major change programme across the UK and consolidating our portfolio in order to save £1.4 Bn over 10 years.

Beyond the bricks and mortar, the GPA is about providing great workplaces for our people. Through programmes like Hubs, Whitehall Campus and Smart Working you will be in the vanguard of creating model working environments and promoting flexible working practices.

This is an ambitious and exciting task, for which we need innovative people, with strong commercial acumen, who are passionate about visualising and implementing customer needs. Launched as an Executive Agency of the Cabinet Office in 2018, we’re a relatively new department and we are growing fast so we also need people who thrive in ambiguity, can adapt quickly to change and are comfortable stepping outside of their remit to drive outcomes.

**Job description**:
The Chief Operating Office (COO) Chief of Staff role is a pivotal and demanding role leading the COO’s office, acting as a trusted adviser to the director whilst managing the interface between directorate workstreams, wider departmental directorates and the GPA Executive as well as building relationships with key stakeholders incl. Departmental sponsors and shareholders.

The role’s principal focus is making time, information and decision-making more effective and customer focussed within the directorate. The role encompasses:

- Being the first point of contact to coordinate and respond to strategic and operational matters for the director and the senior leadership team (SLT); deciphering urgency and ensuring that relevant actions are identified and progressed at an appropriate pace.
- Acting as an integrator: connecting COO as an enabling function and other GPA directorate work streams that would otherwise remain siloed to ensure that our clients and customers are put at the heart of everything we do.
- Linking the leadership team and the wider COO team, proactively identifying and getting to the heart of challenging issues and working with the SLT to implement or develop the relevant strategies or solutions where necessary.
- Acting as an honest broker when the director needs a wide-ranging, whole-team view without turf considerations and acting as an advisor to the director, providing support and challenge.
- Providing leadership to, and being responsible for the management of the directors office team, ensuring they have the support, knowledge, resilience and skills to maintain the effective operation of the director’s office.
- Coordinate and respond to strategic and operational matters on behalf of the director, deciphering urgency and ensuring that relevant actions are identified and progressed at an appropriate pace.
- Maintain relationships between staff, executives, senior leaders, and CEO, regarding culture, employee well-being, project updates, proposals, and planning
- Oversee daily operations through collaboration with senior management team and team leaders, ensuring actions are completed and communicated effectively
- Build and develop relationships with all employees for increased efficiency and effective responsiveness into existing operations, and help to define new operational strategies, working with the director and senior management team on special projects
- Review, design, and execute on improvements to the organisational structure, ensuring a coherent and collaborative approach across the directorate and the wider Agency.
- Leading on all aspects of GPA performance, business planning, Audit and risk.

**Responsibilities**:
Person Specification:

- Well-developed project and programme management skills: being organised and disciplined, showing attention to detail, and following up doggedly to ensure the right results
- The ability to see the bigger picture, with a strong understanding of both the business and wider political landscape (including the stakeholder environment) and the impact of both on the