Beauty Advisor

**Position**:
Beauty Advisor (Services), Full Time 40h - Cardiff

**Profile**:
**Location**:Cardiff, St David's

**Type of Contract**:Permanent, Full-Time 40hr

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.

**Responsibilities**:

- **Product Knowledge**:Stay up-to-date with the latest beauty trends, techniques, and products available at Sephora knowledge to offer informed recommendations. Have an in-depth understanding of the features and benefits of different makeup and skincare brands, including Sephora's private label offerings. Continuously expand your knowledge of new beauty launches, ingredients, and industry innovations to provide accurate and valuable information to customers.
- **Visual Merchandising**:Maintain a clean and organized workstation, ensuring all products and tools are sanitized and readily available. Ensure shelves are stocked with an appropriate quantity of products at all times. Monitor product expiration dates and remove expired or damaged items. Participate in visual merchandising activities, including product displays and promotions.
- **Sales and Goals**:Proactively engage customers to drive sales and meet store sales targets. Recommend additional products, upsell complementary items, and promote Sephora's loyalty program. Actively participate in promotional activities and events to maximize sales opportunities. Upsell and cross-sell products to maximize sales opportunities and contribute to the overall success of the store.
- **Brand Representation**:Embody the Sephora brand values and maintain a professional appearance at all times. Ensure the store's visual merchandising standards are upheld, including cleanliness and organization of beauty counters and displays. Act as a brand ambassador by actively promoting Sephora's values and offerings.
- **Team Collaboration**:Collaborate with the store team, including other beauty advisors and managers, to create a positive and inclusive work environment. Share knowledge and best practices with colleagues to enhance overall customer service and sales performance. Actively participate in team meetings, trainings, and workshops.
- **Operations**:Assist at the cash desk when asked to, ensuring a positive customer experience. Transition seamlessly to the stockroom to support in deliveries and maintain efficient replenishment processes. Your role is pivotal in ensuring the overall operational success of our store. Support other beauty sections in the store, when asked to.
- **New Store Opening Procedures**:Support the setup of the new store by participating in unboxing deliveries and stocking shelves, ensuring the smooth transition of merchandise to the shop floor and stockroom.

**Skills**:

- Previous experience in a similar role, preferably in a retail environment or beauty industry.
- Strong communication and interpersonal skills to engage with clients effectively and build relationships.
- Excellent customer service skills with a focus on exceeding client expectations.
- Passion for the beauty industry, staying updated with the latest trends and product launches.
- Ability to work in a fast-paced environment, multitask, and prioritize client needs.
- Proactive and self-motivated with a strong sense of initiative and problem-solving skills.
- Understanding of hygiene and sanitation practices in relation to beauty products and tools.
- Qualifications in beauty therapy or relevant certifications are a requirement.
- Ability to work flexible hours, including evenings, weekends, and holidays, as required.

Here, you will find:

- Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit
- Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead
- Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference
Join us and belong to something beautiful.

**Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.**

**_SEPHORA _**
**MAISON***:

- Sephora’s stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969.
The House provides a superior selection of quality products and always keeps pace with the latest trends.
The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn.
With the innovative range of products in the Sephora Collection, its distinctive stores an