Internal Sales Agent

**Job no**: 507690
**Work type**: Permanent
**Location**: Warwick
**Categories**: Commercial, Sales

**Internal Sales Agent**
**Location**: Tachbrook Park, Warwick
**Type**: Permanent, Full-Time
**Working Model**: Onsite for the first 6 months (training period), with potential for hybrid working thereafter.

Calor is looking for a driven and customer-focused Internal Sales Agent to join our team in Tachbrook Park, Warwick. This is an exciting opportunity to work in a supportive environment where your success is rewarded, and your career can flourish.

We are committed to providing comprehensive training to set you up for success, including thorough onboarding and system training to ensure you have all the tools and knowledge you need. Additionally, this role offers a rewarding commission structure, giving you the opportunity to directly benefit from your achievements and hard work.

You will also have the chance to travel off-site on rare occasions to conduct training and collaborate with technical teams, adding variety and growth opportunities to your role.

**About the Role**

As an Internal Sales Agent, you will:

- Provide exceptional customer service by addressing queries about LPG, Calor products, and services.
- Maximise sales opportunities in both domestic and commercial markets, contributing to marketing campaigns and gaining new business.
- Occasionally make outbound calls based on qualified data (no cold calling).
- Manage customer accounts, update our CRM database, and assist with scheduling sales appointments.
- Collaborate with colleagues and technical teams to resolve customer issues and provide energy-saving advice.

**About You**
- **Full UK Driving License**:

- **Customer Service or Sales Experience**: Ideally, from a call centre or retail background.
- **Strong Communication Skills**: Excellent written and verbal communication, with a professional and empathetic approach.
- **Organisational and Problem-Solving Skills**: Capable of working independently and collaboratively as part of a team.
- **Systems Experience**: Full Microsoft Office suite experience. Salesforce, SAP, or DocuSign is a plus, but training will be provided.

**The Recruitment Process**

**Application Review**:
Once you submit your CV, it will be carefully reviewed by one of our recruitment specialists and hiring managers. We’ll assess your skills, experience, and suitability for the role against the key requirements listed in the job advert.

**Shortlisting**:
**One-Stage Interview**:
**What can we offer**:

- Competitive salary with commission structure
- Private medical insurance
- 25 days annual leave + 8 bank holidays
- Cycle to work scheme
- Life Assurance of 4x salary
- Matched pension contributions of 4.5% rising to 7.5% after 2 years service
- Retailor discounts and many, many more

**Don’t tick all the boxes?**

If you're passionate about making a positive impact, committed to growth, and bring something special to the table, we encourage you to apply. We believe in unlocking potential and providing opportunities for personal and professional development.

Join us at Calor, where your unique qualities are recognised, appreciated, and celebrated. We're more than a checklist - we're a community of individuals driving innovation and positive change.

**Why Join Us?**

At Calor, we value collaboration, growth, and innovation. This role is not just about meeting sales targets; it’s about building relationships, delivering excellent customer service, and contributing to the success of a leading energy provider.

If you’re excited about this opportunity and ready to make a difference, we’d love to hear from you. and start your journey with Calor

**Advertised**: 17 Jan 2025 GMT Standard Time
**Applications close**: 24 Jan 2025 GMT Standard Time