Trainee Administrator

We’re looking for a highly motivated **Trainee Administrator **to complement our fantastic team in our Lettings Support Centre in **Birkenhead**. As a Trainee Administrator you will provide administration support services to the Letting Support Centre team, branches, landlords and tenants.

We offer a clear, defined career path, support to study for relevant job qualifications and a fantastic reward and recognition scheme, all wrapped up in a fun and positive working environment.

**What’s in it for you?**
- Up to **£18,600 **(depending on experience)
- **Support **in training towards **ARLA** - **NFOPP** **qualifications **(additional **£1,000** on basic salary once qualified)
- Industry leading **training and development**
- Demonstrable **career** ladder
- Opportunities for **progression**
- **Collaborative**, **rewarding** and **fun** environment
- Team **incentives**
- Understanding of **operations** within an estate agency business

The well-being of our staff is of the utmost importance to us, which is why our corporate charity partner is MIND. Not only did we top up pay for all furloughed staff during the pandemic to ease any financial concerns, we also have in place a variety of ongoing mental health initiatives and an employee assistance programme to help with worries about all aspects of life.

**Key responsibilities of a Trainee Administrator**:
The main purpose of your role is to provide **administration** **support **service to the Letting Support Centre, branches, landlords and tenants.
- Assist LSC colleagues with all aspects of administration work including new lets, inspections, invoices, EOT’s and deposits
- Assist with maintenance issues when required.
- Assist in overseeing and arranging safety checks
- Oversee postal duties.
- Provide cover for colleagues in their absence in order that deadlines are met and service levels adhered to.
- Assist colleagues with diary management to ensure that workloads are up to date and managed effectively

**Skills and experience required to be a successful Trainee Administrator**:

- Outstanding **Customer Service** skills
- Solid **administration** skills
- **Resilient**, **positive**, **numerate** and **detail oriented**
- **Organised** and able to **prioritise** workload in a faced paced environment
- Excellent verbal and written **communication** skills

Our existing team comes from a diverse range of backgrounds including **Customer Support, Call Centre, Retail, Hospitality, Leisure and Care sectors**

Following the acquisition of Countrywide in 2021, we are now the largest and most profitable property services provider in the UK with more than 1,200 branches and 16,000 staff nationwide. Our confidence in the market and drive for further growth means that Connells Group, (of which Jones & Chapman is a trading name), can offer a stable and progressive setting for all staff.

**Job Types**: Full-time, Permanent

**Salary**: Up to £18,600.00 per year

Schedule:

- Monday to Friday

Reference ID: WirralLSC/TAdminJuly22