Senior Administrator

**Job overview**

**Job summary**

We are seeking a senior administrator to join the children's community nursing services administration team. The post holder will be predominately responsible for the provision of administrative support to the Community Children's Nursing Team.

**This is a permanent 18.75 hours a week post.**

The Children's Community nurses support children and young people (CYP) and their families across Dudley. They offer support in a variety of ways, home visits, telephone reviews and supporting education settings. The post holder will need to be flexible in their approach, a good communicator and have the ability to manage and prioritise their workload.

**Main duties of the job**

**Working for our organisation**

Black Country Healthcare NHS foundation trust is a specialist mental health learning disabilities and community healthcare services for children and young people in Dudley.

**Detailed job description and main responsibilities**
- The post holder will provide a comprehensive secretarial and administrative support across the children’s community health team to enable them to function effectively.

**Administration**

1. Act as a point of reference for incoming telephone queries, taking appropriate action personally or redirecting as necessary.

2. Produce memos, reports and letters in accordance with Division guidelines.

4. Process the client referral system and associated paperwork in accordance with all systems.

5. Maintain effective and efficient team systems and office procedures including adequate supplies of teams forms/leaflets and stationery requirements.

6. Maintain effective diary management as required by management.

7. Process incoming/outgoing post, taking appropriate action as necessary.

8. Maintain an efficient filing and records system, encompassing secretarial services.

9. Collate statistical information and prepare returns appropriate to grade as required by management.

10. Take notes or minutes of meetings as required and appropriate to grade.

11. Undertake the administrative tasks of ordering of supplies and services including the submission of works tickets and urgent requests for maintenance/estates, where appropriate under the direction of the Line Manager.

12. Order all clinical supplies and ensure that these are sourced and delivered appropriately and are ordered on the correct budget line

13. Complete individual funding requests to the Integrated Care Board to ensure the correct funding is obtained

**Person specification**

**Business Administration NVQ level 2**

Good standard of education / 5 GCSE’s

Word processing / typing at RSA/OCR Level II

Experience of working in a healthcare environment

**Desirable criteria**
- Administrative Experience working for an NHS trust

**Job Types**: Part-time, Permanent

Pay: £24,071.00-£25,674.00 per year

Expected hours: 18.75 per week

**Benefits**:

- Additional leave
- Bereavement leave
- Canteen
- Childcare
- Company car
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Employee mentoring programme
- Enhanced maternity leave
- Enhanced paternity leave
- Financial planning services
- Flexitime
- Free flu jabs
- Free or subsidised travel
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site parking
- Referral programme
- Relocation assistance
- Sick pay
- Store discount
- Transport links

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Brierley Hill: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Healthcare Administrative: 1 year (required)

Licence/Certification:

- good education eg 5 x GCSEs a-c grade (required)
- typing at RSA/OCR Level II (preferred)
- Business administration NVQ or equiv (preferred)
- previous NHS Admin experience (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: 285-6019 CYPF