Inside Sales Coordinator

1 week ago

Sunderland, United Kingdom Ingersoll Rand Full time

**Job Title**

Internal Sales Coordinator

**Location**

Haskel - Sunderland

**About Us**

**Job Summary**

To provide a full, committed and professional service as part of the company’s Customer Service Department. Promote and support the continuous improvement of operational practices within the Commercial Department, whilst also working to positively enhance Customer experiences with the Company

**Responsibilities**
- Work in accordance with company procedures and work instructions - and be active in feedback and development of such.
- Receive and process to quotation standard requests for product using Company templates and guidelines.
- Receive Customer Purchase Orders, to review these against original Quotation and confirm match/issues prior to sending Order Acknowledgement.
- Enter into the Company JDE system Sales Orders in accordance with agreements and ensuring Export Control compliance where necessary and in accordance with policy.
- Processing of the purchase order through to dispatch ensuring all contractual requirements are met.
- Provide Customers with updates on product supply status and become involved in expediting and communication initiatives where necessary including weekly Delivery Status Reporting to ‘Gold’ Customers.
- Download and issue Order Book Management Report - analyse and expedite where necessary in line with contractual agreements. Attend Production meetings as and when required.
- Take an active and positive involvement within the team and to become involved with Company programmes where specifically invited to do within capability and capacity considerations

**Basic Qualifications**
- GCSE’s
- Knowledge regarding Commerce (VAT, Export tariff, Currency, etc)
- Relevant industry experience

**Travel & Work Arrangements/Requirements**

Based at the Sunderland Site.

**Key Competencies**
- Awareness of export control
- Data input accuracy
- Listening and communication
- Time Management
- IT Literate

**What we Offer**
- 25 days holiday and bank holidays (Option to purchase additional 5 days)
- 7% Employer pension contribution
- Westfield Health medical cash plan cover
- Death in service benefit of 4 x salary
- Cycle scheme (after probation period)
- Electric car scheme (after one year of employment)
- 10% of salary in shares (after one year of employment)
- Employee assistance program
- Enhanced maternity & paternity policies
- LinkedIn Learning access

Application deadline: 28/02/2025
Reference ID: Internal Sales Coordinator

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