Admin Assistant

11 hours ago


St Ives, United Kingdom Ad Warrior Full time

**Admin Assistant**

**Location**: St Ives, Cambridgeshire

**Job Type**: Part Time (2 days per week - Thursday & Friday)

**Hours**: 12-16 hours per week

**Salary**: £19,000 - £20,000 per annum FTE

The purpose of this role is to help the business to run smoothly and bridge the gap between IT engineers and the customers. This is a job share, with Monday to Wednesday already being covered. Hours 8:30 to 5:00 with half hour lunch break ideally, but canbe flexible to fit in with school hours. The successful applicant will have a positive, friendly and professional image, and act as the first point of contact to visitors, customers, and suppliers, in person, online, and via telephone.

**Duties to include**:

- recording information to raise service calls
- raising job sheets
- taking messages
- phoning customers
- checking tickets
- answering sales enquiries
- diary management

**Desirable skills and experience**:

- prior office experience preferred
- good attention to detail
- ability to work without supervision
- time management
- communication and customer service, on the phone and face to face
- computer skills including proficiency with Microsoft Office programs
- prioritisation and organisation
- record keeping

**On offer**:

- 20 days annual leave and 8 bank holidays, pro rata
- pension scheme
- free on site car parking
- tea and coffee provided
- friendly environment in town centre


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