Hospital Carer Coordinator

**Purpose...** YOU will support unpaid CARERS during inpatient periods using your empathy, knowledge and/or professional or lived experience of caring and health and social care. You should also have some proven experience in a management position. Carers registered with our Charity will rely on YOUR guidance and a listening ear, YOUR well being support, organisation of peer support opportunities, help with planning for the future related to their care responsibilities and introduction to preventativeservices. YOU will also raise awareness of the challenges that unpaid carers face and provide access to appropriate support for carers within West Sussex by liaising with health and social care professionals within the acute and community hospitals as part of the multi-disciplinaryteam (MDT). **Before you keep reading**: PLEASE DO NOT SEE EVERYTHING IN THIS JOB AD AS "MUST HAVE", BUT RATHER A GUIDING LIST OF WHAT WE ARE LOOKING FOR. WE KNOW NO CANDIDATE WILL BE THE PERFECT MATCH FOR ALL WE HAVE MENTIONED IN THIS ADVERTISEMENT, SO DO NOT BE AFRAID TO APPLY IF YOU FEEL YOU ARECLOSE TO THE BRIEF BUT NOT "SPOT ON". **ABOUT YOU** You are looking for a meaningful job that will make a difference to your local community. You enjoy connecting with people on a deeper level and can work independently and manage a team cross county within acute and community hospitals. You have had exposure to / experience with / interest in social care and health, particularly as it relates to working with carers in a hospital setting. You can be flexible about the way you work, i.e. can travel across West Sussex if needed, work from East Surrey Hospital or do some work remotely. You have the UK right to work and are prepared to undertake relevant background checks, including references and Enhanced DBS (working with adults). **YOUR ATTRIBUTES** Others have described you as... - A natural communicator who loves to listen and talk to people - Empathetic and caring - Calm in crisis and a good planner - Open-minded - Someone who values everyone's differences **KEY DUTIES** YOU will line manage a team of 5 and be responsible for 1-2-1's, training and supporting them in their roles. YOU will have triage responsibilities and will support the hospital manager in partnership working. YOU will provide information, guidance and support to adults and young people who look after a relative or friend who could not manage without their help during a period in hospital. YOU will manage a team of staff and volunteers and will provide mentoring to volunteers learning about our carer services. YOU will know of/learn about the Think Carer principles and promote them across all networks, including best practice knowledge, understanding of local/national carer landscape and raising awareness of carer issues. YOU will partner with local health, social care and voluntary sector organisations to enable carers to access timely and appropriate support. YOU will record/report using our outcome-based tools and systems to evidence the work we do for the community and identify any areas for improvement. YOU will support the Hospital Team Manager and support with the development of our Hospital services YOU will ensure safeguarding vulnerable adults and children and the health and safety of staff, volunteers and carers is considered. **OUR CULTURE AND DIVERSITY** At Carers Support, we are building an inclusive workplace where everyone can do their best work and be proud to belong. We believe that talent is distributed to all of us in equal measure and our differences are a strength not a weakness. We recruit for potential, not perfection. Everyone’s unique history has value and our doors are open to people at every meeting of race, religionor belief, different physical ability, age, nationality or citizenship, ethnic origin, marital, domestic or civil partnership status, sex, sexual orientation, family structure, and gender identity. **VALUES WE ARE LOOKING FOR IN CANDIDATES** We are focused, putting carers at the heart of everything we do. We act together, working with and for carers, the communities they live in and the people that can make a difference to them. We are leaders, working with each other to find potential and opportunities across all communities, enabling carers to be identified and involved. **WE ARE COMMITTED TO BEHAVIOURS THAT SUPPORT** Quality - the highest practical level we can reach in outcomes, learning and behaviour Inclusivity - respecting people, cultures, and organisations Caring - improving quality of life and influencing behaviour change Integrity - operating with honesty and reliability Loyalty - long-term committed partnerships and co-operation Innovation - driving our service development and our will to succeed **Location: Redhill, Surrey (Based at East Surrey Hospital & Remote Working)** **Salary: £27,037 PA** **Contract Type: Full Time Permanent** **Benefits: Competitive** Ref: 133101